Late Application Request- Terms and Conditions

The request portal will open at 12 noon on Monday 20 July 2026 and will close at 12 noon on Friday 24 July 2026.

Submitting a request does not guarantee that permission to submit a late application will be granted. Each request will be assessed on its own merits and in accordance with the criteria outlined below.

Please review the terms and conditions and gather any relevant supporting documentation before the portal opens on 20 July. Requests cannot be completed without uploading your supporting documentation. Requests will not be accepted after the portal closes at noon on Friday 24 July.

You may request permission to submit a late RTSS application if you can demonstrate that:

• An unforeseen event or circumstance occurred during all or a significant part of the original application window;
• The event was outside your reasonable control; and
• The event materially prevented you from submitting an application before the deadline.

The burden of proof rests with you. Requests that are not supported by objective and verifiable evidence will not be considered.

The following table sets out the circumstances where a request will be considered provided sufficient supporting evidence is supplied. The type of supporting evidence required to substantiate your request is included below as a guide, this list is not exhaustive. Requests without any evidence will not be considered.

Depending on your circumstances, supporting evidence may include:

• Medical certificates, hospital records or letters from healthcare professionals;
• Death certificates, funeral notices or evidence of caring responsibilities;
• Insurance claim documentation, local authority reports or evidence of displacement following an emergency event;
• Screenshots, error messages or helpdesk correspondence relating to technical issues;
• Garda reports, insurance claims or correspondence from financial institutions; or
• Other documentation relevant to the circumstances described in your request.

You will be required to upload supporting documentation as part of the request process.

To ensure fairness, consistency and the integrity of the Scheme, the following will not be accepted as grounds for a late application:

• Lack of awareness of the Scheme;
• Forgetting the deadline;
• Business pressures or workload commitments;
• Waiting to gather information that could reasonably have been obtained during the application period;
• Mistaken assumptions regarding eligibility;
• Choosing not to apply and subsequently changing your mind;
• Routine holidays or travel.

The Department reserves the right to:

• Seek additional information;
• Request further supporting documentation;
• Verify information provided by applicants;
• Reject requests where evidence is insufficient;
• Consider whether the applicant acted promptly once the exceptional circumstances ceased.

Each request will be assessed individually.

The submission of a request does not create an entitlement to submit a late RTSS application.

Submitting a request does not guarantee that you will be permitted to make a late application. Each request will be assessed on its own merits, and permission to submit a late application will only be granted in exceptional circumstances where sufficient supporting evidence is provided.

Permission to submit a late application does not imply that an RTSS application will subsequently be approved. Any application submitted through the dedicated portal will be assessed in accordance with the RTSS eligibility criteria and Scheme requirements.

Queries in relation to the process for requesting to submit a late application can be directed to rtss@transport.gov.ie.

Please read the website information before submitting a query. Note that queries on the Scheme should be directed to the appropriate mailbox. Queries that are submitted to any other Department of Transport mailbox may not be dealt with in a timely manner.