The Civil Service serves the State and the people of Ireland by carrying out the work of Government and delivering public services efficiently and effectively. There are approximately 40,000 civil servants working in a range of government departments and offices.
The central role of the Civil Service means it is uniquely placed to support the other sectors of the Public Service to achieve their objectives, progress reform and deliver quality outcomes. The Civil Service is committed to ensuring that it has the capacity and capability to support the social and economic development of the country.
In October 2014, Ireland's first ever Civil Service Renewal Plan
was launched. It identified actions to take in four key areas, which will strengthen capacity, capability, accountability and leadership throughout the Civil Service.
managing the civil service as a single organisation
maximising the performance of all civil service employees and organisations
changing the culture, structure and processes within the civil service for increased flexibility and responsiveness
continuing to learn and improve by being open to external ideas
The Strategy will be implemented through a series of 3-year action plans. These action plans will detail the precise goals and initiatives which will progress each of our strategic priorities. Our progress on the commitments within these action plans will be continuously measured, evaluated, and reported on.
Civil Service Renewal 2030 was collaboratively developed, and it will be collaboratively delivered. A shared responsibility of all civil servants to own the commitments within this Strategy will make our Civil Service Renewal 2030 vision a reality.
The 2014 Renewal Plan was the culmination of over 12 months work by an independent panel on strengthening civil service accountability and performance, as well as a taskforce of civil servants from all departments.
Contributions were also obtained from the general public, 2,000 staff members, Ministers and members of both Houses of the Oireachtas, heads of departments and offices, international parties, and expert bodies.
Periodic reports on the progress of the 2014 Renewal Plan can be found here.
The Civil Service Employee Engagement Survey (CSEES) took place in September 2020. The CSEES is a key action of the Civil Service Renewal Plan and has previously taken place in September 2015 and 2017.
The CSEES is designed to let you have your say in relation to your job, your manager and the leadership of your organisation. The purpose of the CSEES is to measure and evaluate employee engagement, well-being, coping with change and commitment to the organisation.
The spirit of the survey is about employee engagement and making the working lives of civil servants better. While these are unprecedented times, it is critical to obtain your feedback and to feed into the future strategic direction of the Civil Service and the next phase of Civil Service Renewal.
In 2020 additional questions were added to the survey to give you the opportunity to provide feedback on how the unprecedented challenges which we are now facing have impacted on your working life.
The Civil Service Management Board (CSMB), which includes all Heads of Government Departments and major Offices, has tasked the Department of Public Expenditure and Reform (DPER) and the Central Statistics Office (CSO) with administering the survey and processing the results.
The 2014 Civil Service Renewal Plan provided for the implementation of a Programme of Organisational Capability Reviews
. This was to embed a culture of regular assessments of the capability of each Department to achieve its objectives.
The programme has been underway since 2016, with six reviews completed to date and one more under way. It is overseen by a Sponsoring Group of four Secretaries General who report periodically to the Civil Service Management Board.