Press release
More Choice as Residential Waste Collection Costs Remain Stable in November
From Department of the Environment, Climate and Communications
Published on
Last updated on
From Department of the Environment, Climate and Communications
Published on
Last updated on
November 2020 data – The prices charged by residential waste collection firms remained stable in November. Across all of the waste collection packages, just two price variations were recorded; one increase and one decrease.
The data is based on analysis conducted across a selection of licensed residential waste collection firms. This comprises 19 individual companies, with some firms operating in more than one area. In total, 26 markets are monitored.
Pricing landscape for residential waste collection is complex
A majority of residential waste collection firms offer multiple waste collection packages across the markets within which they are licensed to operate. However, a majority of firms have continued to coalesce around a single one; Service Charge including weight Allowance Plus Per KG Excess Charge above Allowance.
In November, there was no change in the total number of price packages which still stands at 8. Examples of price packages include: Service charge plus per kg weight charge; E-tag and other options. The total number of waste collection price packages across all of the monitored firms is 52, an increase of one from the previous month and the highest since the Price Monitoring Group began tracking the market.
Good customer service
From a general customer service perspective, the quality of support and information provided by waste collection firm staff continued to be engaging and positive.
There were two price variations recorded in November:
1. Service Provider N – Decreased the service charge from €23.00 to €21.50 (Service charge (incl weight allowance) plus per kg charge for excess weight above allowance).
2. Service Provider T – Increased the service charge from €8.50 to €9.00 (Service charge plus charge per lift per bin).
The purpose of the Price Monitoring Group is to establish and track whether the prices householders pay for the collection of household waste fluctuates and if so, by how much. It does this by using a mystery-shopping approach to a proportion of licensed waste collection firms. However, since price monitoring is not carried out on a whole-of-market basis, it is not in a position to publish names of those firms that are actively monitored.
The group comprises representatives from:
To date, the Price Monitoring Group has met on thirty-three separate occasions: 13 September 2017, 11 October, 14 November, 12 December, 9 January 2018, 13 February, 13 March, 10 April, 14 May, 20 June, 17 July, August 14, September 11, October 16, November 14, December 11 2018, January 15 2019, February 12, March 14, April 9, May 14, June 11, July 9, August 20, September 10, October 8, November 12, December 16 2019, January 22 2020, February 17, March 10, August 11, September 8, October 13, November 10 and December 8 2020. (there was a four month break in price monitoring as a result of the outbreak of Covid-19)
ENDS
Submissions to: pricemonitoringgroup@decc.gov.ie
Please note this email has been put in place to facilitate the submission of relevant price information to the Group. The Group will consider all submission that can help inform it in respect to prices residential users pay for the collection of residential waste. Unfortunately, the Group is not in a position to respond to individual submissions at this time.