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What if I haven’t received a payment as expected?
From Department of Social Protection
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From Department of Social Protection
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Last updated on
If your application for the COVID-19 Pandemic Unemployment Payment was deemed ineligible it was therefore not approved for one of the following reasons:
Please note:
The department undertakes control checks on all applications (which involve working with the Revenue Commissioners) to ensure eligible applications are processed into payment.
The department will write to you to explain which of the above reasons applies to your application. However, as we are faced with very high volumes of customer applications it will take some time for us to contact you.
A number of applications the department received did not include correct details in order to enable us to make a payment.
In the majority of cases the reasons for this are:
Please note that we will never ask you to confirm bank details over the phone.
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