If your application was deemed ineligible it was therefore not approved for one of the following reasons:
you are not aged between 18 and 66
you have not become fully unemployed
you lost your employment before 13 March and are therefore not eligible for the emergency payment. Anyone who lost employment on or after 13 March is entitled to the COVID-19 Pandemic Unemployment Payment. If you lost your employment before this you should now submit a jobseeker’s application through www.MyWelfare.ie
if you have not already done so
you are being paid by your employer using the Temporary COVID-19 Wage Subsidy Scheme operated by the Revenue Commissioners
The department undertakes control checks on all applications (which involve working with the Revenue Commissioners) to ensure eligible applications are processed into payment.
The department will write to you to explain which of the above reasons applies to your application. However, as we are faced with very high volumes of customer applications it will take some time for us to contact you.
Applications with Incorrect Details Submitted
A number of applications the department received did not include correct details in order to enable us to make a payment.
In the majority of cases the reasons for this are:
non-Irish bank account details supplied (the department does not make payments to Revolut or N26 bank accounts); or
incorrect identity details (for example, PPSN or date of birth) supplied; or
the application was submitted from a non-Irish address
Please note that we will never ask you to confirm bank details over the phone.
However if you think you may have incorrectly submitted the above details and you meet all the qualifying conditions set out above for the COVID-19 Pandemic Unemployment Payment and you did not receive a payment on Tuesday 31 March 2020 then we request that you submit another application through the button below.