The department undertakes control checks on all applications (which involve working with the Revenue Commissioners) to ensure eligible applications are processed into payment.
The department will write to you to explain which of the above reasons applies to your application. However, as we are faced with very high volumes of customer applications it will take some time for us to contact you.
Applications with Incorrect Details Submitted
A number of applications the department received did not include correct details in order to enable us to make a payment.
In the majority of cases the reasons for this are:
incorrect identity details (for example, PPSN
or date of birth) supplied; or
the application was submitted from a non-Irish address
Please note that we will never ask you to confirm bank details over the phone.
If you think you may have incorrectly submitted the above details and you meet all the qualifying conditions set out above for the COVID-19 Pandemic Unemployment Payment
and you did not receive a payment on then we request that you submit another application through the button below.