Department of Agriculture, Food and the Marine
Published at: 10 March 2020
Last updated 23 July 2020
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Please see the Department of Agriculture website if you want to see the current services.
If you are unhappy with the service that you receive, you can avail of the Department's Customer Service Complaints Procedure
The complaints process is as follows:
The Office of the Ombudsman examines complaints from people who feel they have been unfairly treated by public bodies such as government departments.
This is the complaints process for customer service. Appeals on decisions related to the department's schemes are dealt with by the Agriculture Appeals Office
Complaints should be made in writing by letter or by email. In cases where this is not possible, complaints may be made by telephone or in person.
The contact details of the Quality Service Unit and the Ombudsman are as follows:
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