English

Cuardaigh ar fad gov.ie

Foilsiú

Enabling change: plain text



Business and change cases

Level 1: At this level you’ll understand:

The benefits and risks of technology for people and organisations

Level 2: At this level you’ll understand:

How to review the impact of technology on roles and people processes

Level 3: At this level you’ll understand:

How to assess and evaluate the impact of current and future technology on the workforce, data privacy and people practices

Level 4: At this level you’ll understand:

How technology will influence the role of people professionals, future workforce needs and the worker experience


Managing change

Level 1: At this level you’ll understand:

The nature of change and the role it plays in our work as HR professionals

Level 2: At this level you’ll understand:

Different change management approaches and their advantages and disadvantages from a people perspective

Level 3: At this level you’ll understand:

How to develop change management approaches that align with culture and objectives

Level 4: At this level you’ll understand:

How to embed a people-centered approach to change management, leadership and governance across the organisation


Continuous improvement and innovation

Level 1: At this level you’ll understand:

What continuous improvement is and why it's important

Level 2: At this level you’ll understand:

How to apply continuous improvement tools (e.g. piloting, customer journey mapping)

Level 3: At this level you’ll understand:

How to adapt and apply a range of innovation methods (e.g. user research, test and learn and iteration) to enable change at pace

Level 4: At this level you’ll understand:

How to build capability to design and innovate at pace to create organisational value


Change experience and engagement

Level 1: At this level you’ll understand:

The importance of communicating the benefits of change and how it will impact people

Level 2: At this level you’ll understand:

How to explain why change is happening, and basic models for how people experience change

Level 3: At this level you’ll understand:

How to listen to, engage and mobilise a range of stakeholders to enable change and build capability

Level 4: At this level you’ll understand:

How to create an organisation environment and culture that is change-ready and change-capable


Change levers

Level 1: At this level you’ll understand:

Different change tools and methods in your organisation

Level 2: At this level you’ll understand:

How to use a range of change tools and methods

Level 3: At this level you’ll understand:

How to assess the best ways to achieve and sustain change

Level 4: At this level you’ll understand:

How to assess which levers will achieve and sustain change across an organisation, and create long-term value


Project and risk management

Level 1: At this level you’ll understand:

What a good project plan looks like in your organisation and key risk management policies and practices

Level 2: At this level you’ll understand:

How to plan and manage an activity or event including outcomes, tasks, resources, risks and costs

Level 3: At this level you’ll understand:

How to plan a project and manage risk, resources and interdependencies to deliver outcomes

Level 4: At this level you’ll understand:

How to plan, manage and de-risk broad programmes or portfolios of change to deliver organisational benefits