English

Cuardaigh ar fad gov.ie

Foilsiú

Professional courage and influence: plain text


Showing courage to speak up and skilfully influencing others to gain buy-in


Courage

Level 1: At this level you’ll understand:

Contribute views and opinions clearly to others

Level 2: At this level you’ll understand:

Contribute to discussions and respond to questions in an informed and confident way

Level 3: At this level you’ll understand:

Challenge constructively and confidently in the face of opposition

Level 4: At this level you’ll understand:

Advocate for safe challenge at all levels to enable a speak-up culture


Communication

Level 1: At this level you’ll understand:

Provide a range of information accurately and in a timely way

Level 2: At this level you’ll understand:

Communicate key information and your ideas in a clear and engaging way

Level 3: At this level you’ll understand:

Communicate with impact, and make complex things clear, to enable a way forward

Level 4: At this level you’ll understand:

Take a visible lead in communicating complex and difficult issues for the benefit of the organisation


Stakeholder relationships

Level 1: At this level you’ll understand:

Initiate purposeful conversations with a range of people

Level 2: At this level you’ll understand:

Take steps to engage regularly with key stakeholders to understand their preferred approach and needs

Level 3: At this level you’ll understand:

Proactively develop and sustain relationships with key stakeholders to inform how you influence them

Level 4: At this level you’ll understand:

Build and leverage a network of relationships with current and future influencers and internal and external stakeholders


Influencing approach

Level 1: At this level you’ll understand:

Recognise the impact of different influencing styles and methods in a range of situations

Level 2: At this level you’ll understand:

Consider potential reactions and resistance to inform how and when you influence others

Level 3: At this level you’ll understand:

Tailor your influencing style and select appropriate channels to engage your audience and gain buy-in

Level 4: At this level you’ll understand:

Use a wide range of influencing styles and strategies to secure commitment across and outside your organisation


Accountability

Level 1: At this level you’ll understand:

Take responsibility for your work and raise concerns early

Level 2: At this level you’ll understand:

Take responsibility for work and identify issues, solutions and learnings

Level 3: At this level you’ll understand:

Enable learning from mistakes and take ownership for making things better for the future

Level 4: At this level you’ll understand:

Create a culture of accountability ensuring ownership for improvement and learning