Strengthening the Residential Tenancies Board (RTB)

TheResidential Tenancies Board (RTB) is the independent body that regulates the rental market. It:

• Keeps a register of tenancies
• Resolves disputes between landlords and tenants
• Ensures compliance with rental laws
• Provides reliable data and insights to inform housing policy

The Government will review and streamline RTB processes to make them more efficient and ensure the organisation has the resources it needs.

In 2026, the RTB budget will increase to €22.8 million—over 70% more than in 2025.

Dispute cases have grown by 75% since 2021, causing delays. In response:

• Eight new staff were hired in 2024 to speed up cases.
• Early intervention measures were introduced to prevent disputes from reaching formal hearings.

Results in 2024:

• 11,047 dispute cases processed
• 5,290 adjudication and mediation hearings (up 34%)
• 1,302 tribunal hearings (up 74%)
• 4,207 Determination Orders issued (up 41%)

Processing times improved significantly:

• Mediation: 7 weeks (target: 8 weeks)
• Tribunal: 15 weeks (target: 16 weeks)
• Adjudication: 17 weeks (target: 16 weeks)

Launched July 2025, this system makes it easier for customers to:

• Apply and pay online
• Upload evidence
• Track case progress

This will further reduce timelines and improve transparency.

The Government will continue to fund RTB dispute resolution and enforcement activities to:

• Minimise delays
• Ensure fair and effective outcomes for landlords and tenants