Additional Customer Information

The Department of Agriculture, Food and the Marine maintains its websites to enhance public access to information about the Department and its activities and to provide services to its customers. Every effort has been made to ensure that the information provided on the Department's websites is accurate and up-to-date. If you notice any errors or omissions please let the Department know as soon as possible. The Department gives no guarantees, undertakings or warranties concerning the accuracy, completeness or up-to-date nature of information provided on its websites and does not accept any liability whatsoever arising from any errors or omissions.

The Department reserves the right to change all or any of the information provided at any time, but shall not be responsible for or liable in respect of any such change in information. The Department has no liability for any loss occasioned from the use of information appearing on these websites. Any links from these websites to external websites are provided as a matter of convenience only, and should not be taken as an endorsement of the contents or practices of those external websites.

Unless otherwise stated reproduction is authorised except for commercial purposes, provided the source is acknowledged.

All rights reserved including but not limited to content, site, titles, layout and site specific user interface.

As content on the website is copyrighted, any unauthorized use of any materials on the website may violate copyright, trademark and other laws.

Should a user download the materials on the website for personal or non-commercial use, the user must retain all copyright, trademark or other similar notices contained in the original materials on or any copies of the material.

Materials on this website may not be modified, reproduced or publicly displayed, performed or distributed or used for any public or commercial purposes.

The security of electronic information is very important to the Department of Agriculture, Food & the Marine.

To help protect yourself and your information, this section offers some practical security advice on using computers and the Internet. It is important to take these sensible steps to minimise the risk to your computer and your personal information.

DOs

DO install suitable anti-virus and anti-spyware software

DO install a firewall on your computer

DO install regular updates on your anti-virus, firewall and anti-spyware software

DO keep your internet browser up to date and install regular updates

DO use passwords to protect your computer and change your passwords regularly

DON'Ts

DON'T reveal your password to anyone else; it allows that person to act on your behalf

DON'T install software on your computer unless it comes from a reliable source

DON'T install unlicensed software

DON'T respond to e-mails asking for personal or banking details

DON'T open an e-mail attachment unless you know what it contains and unless it comes from someone you know

The Department of Agriculture, Food and the Marine social media channels enable the sharing of news, updates, and health information to the public. This policy outlines the social media platforms that the Department currently uses, what you can expect on each of them, and how the Department of Agriculture, Food and the Marine interacts with members of the public on these platforms.

The Department of Agriculture, Food and the Marine manages X (formally known as Twitter), Facebook, LinkedIn, and YouTube accounts.

The Department of Agriculture, Food and the Marine social media channels allow us to connect with followers in a timely and efficient manner; to share news and information easily and quickly; and deliver on its commitment of transparency.

Use of social media platforms is not a means of contacting the Department of Agriculture, Food and the Marine, Minister for Agriculture, Food and the Marine, Ministers of State, the Chief Veterinary Officer (CVO) or for submitting press queries.

Who we follow:

We follow other Government Departments and Agencies, Taoiseach, Tánaiste, Ministers and Ministers of State, International Governmental organisations, news organisations and other bodies relevant to our function.

Following us on social media platforms will not automatically result in the Department following you back.

How we interact

We welcome feedback from our followers and will try to join the conversation where possible. It is not possible for us to reply individually to messages we receive via our social media accounts.

From our social media channels, we frequently retweet/like/share the content of other Government Departments and Government Agencies, international organisations, member of staff from the Department as well as content from of projects funded by the Department.

Likes, reposting or shares are not an endorsement.

Please do not include personal/private information in your comments, posts, tweets or messages to us.

The best means of communicating a query to us is by using the Contact the Department link on the website or by e-mailing info@agriculture.gov.ie

For media queries please e-mail press@agriculture.gov.ie

Availability

Social media platforms may occasionally be unavailable, and we accept no responsibility for lack of service due to downtime.

We update and monitor our social media accounts during normal office hours Monday to Friday. We may also update and monitor the accounts outside of these hours at our own discretion.

Abusive/Spam Language

Abusive or spam tweets or comments will be deleted and may result in followers being blocked and reported directly to the platform complaints section.

While we welcome comments and participation on our social media channels, we do not accept responsibility for the content of any comment and reserve the right to remove comments that

• Contain abusive, obscene, indecent, or offensive language, or link to obscene or offensive material.
• Are completely irrelevant to the item originally posted.
• Constitute spam or promote or advertise products.
• Are designed to cause nuisance to the page administrator or other users.

Comments are open on the Department of Agriculture, Food and the Marine YouTube page with basic moderation. Comments posted on videos are the views of individuals and do not represent the views of the Department of Agriculture, Food and the Marine. We do not accept responsibility for the content of any comment and reserve the right to remove comments that:

• Contain abusive, obscene, indecent, or offensive language, or link to obscene or offensive material.
• Are completely irrelevant to the item originally posted.
• Constitute spam or promote or advertise products.
• Are designed to cause nuisance to the page administrator or other users.

Social Media Channels

X - @agriculture_ie

Facebook - www.facebook.com/DeptAgriFoodMarine

Linkedin - Department of Agriculture, Food and the Marine

YouTube - Department of Agriculture, Food and the Marine

• Reporting Fraud