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Make a Complaint about a Utilities Provider

From: Department of Climate, Energy and the Environment
Published on: 16 June 2020
Last updated on: 11 April 2025

The Commission for Regulation of Utilities (CRU) aims to provide customers with information about their rights as an energy and or water customer and help them understand the charges for electricity, natural gas and water.

Queries or complaints can be made in a few ways.

More information is available at the link below.

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