Public Service Transformation Week: Thursday 13 November 2025

Serving Communities, Connecting People: A Cross Government Learning Event
Department of Education and Youth; Department of Health; Department of Justice, Home Affairs and Migration; Department of Public Expenditure, Infrastructure, Public Service Reform and Digitalisation; Department of Rural and Community Development and the Gaeltacht and Department of the Taoiseach
Time: 9.30am-4pm
This event is a collaboration between 6 departments. The focus of the day is enhancing traditional policy models by placing human relationships at the centre of the policy process
Event booking details: internal event by invitation only

National Archives Records Management Toolkit: developing policies and procedures
National Archives of Ireland
Time: 11am
The National Archives will host a webinar on its new records management guides to assist departments with the safeguarding, organising and disposing of departmental records.
Event booking details: https://events.teams.microsoft.com/event/00e69cf6-d9f5-4791-8c7e-bc88fd4ff78e@a7bb3e5b-6cc0-4c93-87b4-aa14eb97de64

IPA Case Practice Workshop: 10th Civil Service Excellence and Innovation Awards
Institute of Public Administration (IPA)
Time: 9am-4.30pm
A dynamic and interactive workshop showcasing winners and runners-up from this year’s 10th Civil Service Excellence and Innovation Awards
Event booking details: https://www.ipa.ie/latest-developments/transformation-week-2025-at-the-ipa-case-practice-event/

Introduction to Plain Language Information Session
Solas
Time: 2pm
Event booking details (fully public - this event is open to all): https://events.teams.microsoft.com/event/8fcf162d-75d3-4053-994b-10fe6bdaa719@9e7dc08e-d9db-4adb-909b-b0b4ca6fa382

Slaintecare
HSE
Slaintecare: Surgical Hubs - a key part of integrated care
Time: n/a
Read all about the importance of Surgical Hubs in integrating care
Read more: https://healthservice.hse.ie/staff/news/staff-news-listing-page/new-surgical-hubs-begin-to-roll-out-across-the-regions/

Slaintecare: HSE Health App - changing behaviours
Read the interview with a Director of Midwifery on the impact of the HSE Health App and the changing behaviours of medical staff and patients
Time: n/a
Event booking details: https://healthservice.hse.ie/staff/news/staff-news-listing-page/transforming-maternity-care-how-the-hse-health-app-is-supporting-staff-and-patients/

Slaintecare: MedLIS
Find out how MedLis is transforming phlebotomy services i.e. the collection, processing and handling of blood services across HSE hospitals and other healthcare settings. These services are a very important part of hospital diagnostics and patient care across the HSE. MedLis helps to provide a seamless experience for patients, healthcare workers and laboratory staff. It ensures that regardless of location in the country clinicians have access to one centralised patient laboratory record ensuring timely and reliable results
Time: n/a
Watch here: https://www.youtube.com/watch?v=NFeShEHkZbw

Slaintecare: HWB Podcast with Damien McCallion
Event booking details: this podcast will be available on 13 November. https://www.ehealthireland.ie/technology-and-transformation-functions/digital-for-care-2030/public-service-transformation-week-2025/thursday-13th-november/

Mid West Innovation Showcase: Celebrating Frontline Creativity
HSE
Time: 2pm
Hosted by the Innovation for Health & Social Care Committee Mid-West Region in conjunction with the HSE Spark Innovation Programme, this event highlights impactful projects led by frontline healthcare professionals and UL design students. Special guest Loretto Grogan, National CNMIO, will speak on the National Digital Health Roadmap and the role of nursing and midwifery in digital transformation. The event will also launch the Mid-West Region Digital Problem Postcard, a new initiative to support staff in identifying and solving challenges through innovation. Attendees will learn about local projects, resources, how to apply for funding in order to build innovation literacy.

Location: CERC Auditorium, University Hospital Limerick, Dooradoyle, Limerick, V94 F858 Event booking details open to all HSE staff, University of Limerick affiliates and public service colleagues

For in-person registration: https://surveys.hse.ie/s/MidwestInnovationShowcaseInPersonRegistration/

For online attendance: https://surveys.hse.ie/s/MidwestInnovationShowcaseOnlineAccessRegistration/

Design Thinking and Innovation session
HSE
Time: from 10am on Thursday 13 November 2025
Location: HSE Library, Our Lady of Lourdes Hospital, Drogheda, Co. Louth
This event will highlight Spark Innovation Tools to inspire and assist teams on their project journey. Discussions, video series with innovators and innovation support will be included.
Open to all OLOLH staff engaging in or planning an innovation project.

Innovation Advocates – Service Design Programme 2025 Final Project Presentations
The Courts Service
Date: 13 November 2025
Time: 14:00 - 14:15
Internal event only.

Robotic Process Transformation in the Public Sector, A Case Study in Innovation from MyPay
Office of Government Procurement
Time: 3-4pm
Event invite details: pen to all PSBs, online registration link here: https://events.teams.microsoft.com/event/74b891ae-dfb5-480d-aff0-2b36ace8680e@cffd37b1-d416-411b-938d-3d3a61c6be29

Office of Government Procurement and Deloitte will co-host this information webinar for public servants on the Robotic Process Automation Framework. In it, colleagues from MyPay will present on how they have successfully integrated Intelligent Automation to enhance their services. Deloitte and BluePrism will talk us through how RPA works, and how it might be employed to enhance services across the Public Sector.
Further information on the Robotic Process Automation Framework can be found on the OGP Buyerzone: https://buyerzone.gov.ie/contracts/4490

Integrating Behavioural Science into the FSAI's Work
FSAI
Exploring integration of behavioural science in the FSAI’s work to boost food safety compliance and connect effectively with food businesses and consumers.
Event booking details: closed event, invite only.

Sci-Fest 11am
Department of Education and Youth
11am
Event booking details: https://events.teams.microsoft.com/event/5d230bd5-df59-449c-9abf-75837ed656f7@f5c0d15a-8693-47e3-b506-b1617300787f

Sci-Fest’s main objective is: To promote Science, Technology, Engineering and Mathematics (STEM) education through the provision of a forum for students at local/regional/national level to present and display their scientific investigations.

Karen Murtagh (DEY), will be joined by Sheila Porter (founder of Sci-Fest) and 3 amazing students, and past winners;

Addison is a Transition Student in Celbridge Community School, Co. Kildare. Her project explored developing new algorithmic methods for the Shortest Vector Problem, contributing to the future of post-quantum cryptography.

Maura is a Sixth Year student in The King’s Hospital School in Dublin. Maura developed an app for detecting fast moving objects for use by the vision impaired.

Conchúr is a recent maths graduate from Trinity College. He was a student in Pobalscoil Inbhear Scéine in Kenmare, Co. Kerry when he completed his project. His project explored the use of AI in improving weather prediction.

The Digital PAF (or D-PAF) system
Time: 12-12.30pm
The Digital PAF (or D-PAF) system is a business optimisation project that streamlined and automated DCDE’s manual Payment Authorisation Form (PAF) process for the payment of invoices to private sector suppliers. D-PAF is very much aligned with Better Public Services and the transformation framework. D-PAF has succeeded in:

• reducing the manual effort needed to pay invoices
• introducing efficiencies and speeding up the process
• automating certain controls
• enhancing the department's financial reporting capacity

The department is using D-PAF as a stepping stone in our transition to the NSSO’s FMSS project, and in this context D-PAF represents an important development in our journey to develop the workforce and organisation of the future. D-PAF has increased our organisational agility. The department also has greater access to real time information and a suite of automated reports generated by the system, allowing our staff to leverage data to inform decision making and improve controls.

Link to register: https://events.teams.microsoft.com/event/a2a9a374-87b1-4182-8553-9c8ef8f01e3a@cffd37b1-d416-411b-938d-3d3a61c6be29