Wellbeing : plain text
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From: Department of Public Expenditure, Infrastructure, Public Service Reform and Digitalisation
- Published on: 2 April 2025
- Last updated on: 14 May 2025
- Wellbeing essentials
- Wellbeing offering
- Organisation design
- Wellbeing and EDI
- Wellbeing benefits
- Wellbeing data
- Person-centred approaches
- Working with experts
- Wellbeing capability
Creating a holistic approach that improves workforce wellbeing
Wellbeing essentials
Level 1: At this level you’ll understand
Your organisation's approach to wellbeing, and the difference that wellbeing essentials can make to its success (e.g., working environment, relationships with others, psychological safety)
Level 2: At this level you’ll understand
The impact that wellbeing essentials can have on individuals and teams
Level 3: At this level you’ll understand
How to demonstrate the impact of getting wellbeing essentials right or wrong (e.g. absence, ill health, talent attraction and retention data, employee feedback)
Level 4: At this level you’ll understand
The impact to organisation productivity of getting the essentials right or wrong, and how this affects the workforce
Wellbeing offering
Level 1: At this level you’ll understand
What your organisation's wellbeing offer is, and the importance of preventative and reactive approaches (e.g. Civil Service Employee Assistance Scheme)
Level 2: At this level you’ll understand
How to identify the right wellbeing solutions for employees and the organisation
Level 3: At this level you’ll understand
How to use insights to create and communicate a wellbeing offering that meets employee and organisation need (e.g. physical, mental, financial, collective), and is accessible to all
Level 4: At this level you’ll understand
How to create and communicate a holistic wellbeing strategy which enables people to be their best at work, drives productivity and enhances the wellbeing brand
Organisation design
Level 1: At this level you’ll understand
Organisation factors that can impact wellbeing (e.g., line managers, policies, processes, culture)
Level 2: At this level you’ll understand
How elements of an organisation's system can impact wellbeing (e.g. job design, resources, culture, policies, management approaches)
Level 3: At this level you’ll understand
How to apply OH risk management and change elements of an organisation's system to positively impact wellbeing (e.g. organisation and work design, culture)
Level 4: At this level you’ll understand
How to apply OH risk management and design organisation models, work and culture to positively impact workforce wellbeing
Wellbeing and EDI
Level 1: At this level you’ll understand
How equality, diversity and inclusion (EDI) and wellbeing link together in your organisation
Level 2: At this level you’ll understand
How inclusive workplaces can enable good wellbeing
Level 3: At this level you’ll understand
The interdependencies between EDI and wellbeing, and how to leverage EDI approaches to improve wellbeing
Level 4: At this level you’ll understand
How to drive a wellbeing culture built on good EDI practice and inclusive approaches
Wellbeing benefits
Level 1: At this level you’ll understand
The benefits of your organisation's approach to wellbeing
Level 2: At this level you’ll understand
The individual and organisation benefits of investing in wellbeing
Level 3: At this level you’ll understand
How to balance the value and benefits of wellbeing (tangible and intangible) with business needs
Level 4: At this level you’ll understand
The societal impact of workforce wellbeing, and how to balance the value of wellbeing with business strategy
Wellbeing data
Level 1: At this level you’ll understand
What data and qualitative information are effective in identifying and monitoring wellbeing trends
Level 2: At this level you’ll understand
How to access, identify and monitor wellbeing trends through data and qualitative information, and evaluate outcomes of wellbeing solutions
Level 3: At this level you’ll understand
How to access, use and interpret data and information to enable change which supports better wellbeing
Level 4: At this level you’ll understand
How to use wellbeing data and information to inform and continuously drive business strategy
Person-centred approaches
Level 1: At this level you’ll understand
The importance of compassion and empathy in taking person-centred approaches to wellbeing
Level 2: At this level you’ll understand
How to implement empathetic, person-centred and flexible approaches within people practices
Level 3: At this level you’ll understand
How to design person-centred, flexible and equitable approaches across a range of people practices
Level 4: At this level you’ll understand
How to create a culture of empathy and respect around workforce wellbeing
Working with experts
Level 1: At this level you’ll understand
The role of different teams in supporting wellbeing (e.g. occupational health, line managers, HRBPs)
Level 2: At this level you’ll understand
When to escalate matters to different subject matter experts (e.g. occupational health, line managers, OD, health and safety) to address wellbeing concerns
Level 3: At this level you’ll understand
When to collaborate with internal and external subject matter experts (e.g. occupational health, line managers, OD, health and safety) to drive positive wellbeing outcomes
Level 4: At this level you’ll understand
How to align wellbeing and business strategy to secure ongoing commitment to and investment in wellbeing
Wellbeing capability
Level 1: At this level you’ll understand
The role of your team in supporting and educating others on wellbeing
Level 2: At this level you’ll understand
How to educate and support managers to deal with wellbeing issues in a supportive and flexible way (e.g. recommending resources, peer support)
Level 3: At this level you’ll understand
How to build capability and confidence in leaders and managers to deal with wellbeing issues in an empathetic and flexible way
Level 4: At this level you’ll understand
How to shape the people strategy to build wellbeing understanding and capability at all levels