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Equality, diversity and inclusion: plain text


Creating inclusive cultures where individuals can thrive


Understanding communities and society

Level 1: At this level you’ll understand:

The communities and cultures your organisation operates in

Level 2: At this level you’ll understand:

How to adapt your people policies and practices to reflect changes in wider society, the communities and cultures your organisation serves

Level 3: At this level you’ll understand:

How to drive change in your people practices to reflect changes in wider society, the communities and cultures your organisation serves

Level 4: At this level you’ll understand:

How to manage the complexities of different communities and cultural identities within your organisation


Workforce representation

Level 1: At this level you’ll understand:

Your current workforce representation compared to the local, regional and global communities it serves

Level 2: At this level you’ll understand:

Different ways to enable the workforce to represent all the communities it serves at a local, regional and global level

Level 3: At this level you’ll understand:

Actions that will create sustainable change in workforce representation today and in the future

Level 4: At this level you’ll understand:

How to determine the demographics your organisation serves in different locations, and shape strategy so that the workforce represents all the communities it serves today and in the future


Meaningful EDI information

Level 1: At this level you’ll understand:

What data and qualitative information are effective in identifying and monitoring bias and inequality

Level 2: At this level you’ll understand:

How to identify and monitor bias and inequality through data and qualitative information (e.g. recruitment, progression, demographic data at each grade or level)

Level 3: At this level you’ll understand:

How to use data and qualitative information (e.g. recruitment data, information from systemic bias reviews) to enable change which brings about greater equality

Level 4: At this level you’ll understand:

How to use EDI data and qualitative information to envision, create and deliver a long-term strategy for change which reduces bias and inequality


Systemic bias and inequality

Level 1: At this level you’ll understand:

What systemic bias and inequality is (e.g. in processes, policies, culture, values), and the methods you can use to identify them

Level 2: At this level you’ll understand:

How to review and identify systemic bias and inequality in the organisation, using methods such as audits, pulse checks, lived experience reviews and data

Level 3: At this level you’ll understand:

How to carry out systemic bias and inequality reviews using a diagnostic approach and use the outputs to reduce bias

Level 4: At this level you’ll understand:

How to engage leaders and stakeholders at the most senior levels in reviewing and identifying systemic bias and inequality to drive lasting change


EDI challenges

Level 1: At this level you’ll understand:

The key EDI challenges in your organisation and how they are identified

Level 2: At this level you’ll understand:

The key EDI challenges in your organisation, and how to raise awareness of these

Level 3: At this level you’ll understand:

The key challenges and nuances around EDI in the organisation, and how to ensure they are challenged and addressed

Level 4: At this level you’ll understand:

The complexity of EDI challenges in the organisation, and how to drive an inclusive culture that addresses inequality


Building capability

Level 1: At this level you’ll understand:

The role of all staff in developing inclusive workplaces

Level 2: At this level you’ll understand:

How to educate and support all staff to be part of and work in inclusive teams and effectively manage issues relating to diversity

Level 3: At this level you’ll understand:

The different tools to build EDI capability in all staff including leaders and managers to create inclusive workplaces

Level 4: At this level you’ll understand:

How to shape the people strategy to build EDI understanding and capability at all levels


Leadership and accountability

Level 1: At this level you’ll understand:

Why it's important for everyone to be invested in and accountable for equality, diversity and inclusion

Level 2: At this level you’ll understand:

How to develop pragmatic approaches that address EDI challenges and opportunities, engage managers and hold people accountable for delivering them

Level 3: At this level you’ll understand:

How to create pragmatic EDI plans which engage leaders and drive sustainable change, and hold people accountable for delivering them

Level 4: At this level you’ll understand:

How to develop a culture and model behaviour that ensures senior leaders' buy-in and create accountability structures across the whole organisation to hold the most senior people to account


Trust and transparency

Level 1: At this level you’ll understand:

Why trust and transparency is important in helping people to speak up and feel safe and well at work

Level 2: At this level you’ll understand:

The different factors that help people speak up, feel safe and well at work, and how to advocate for others

Level 3: At this level you’ll understand:

How to build a culture of trust and transparency which enables people to speak up, feel safe and well, and advocate for others

Level 4: At this level you’ll understand:

How to leverage relationships and diversity to build an enduring culture of trust, transparency and advocacy to enable people to feel safe and well


EDI legislation

Level 1: At this level you’ll understand:

Equality, diversity and inclusion legislation relevant to your organisation

Level 2: At this level you’ll understand:

Equality, diversity and inclusion legislation and how to advise others on application of legislation

Level 3: At this level you’ll understand:

How to integrate equality, diversity and inclusion legislation into people and organisation practices

Level 4: At this level you’ll understand:

How to interpret competing aspects of equality, diversity and inclusion legislation and actively promote good practice beyond what’s legally required


EDI reporting

Level 1: At this level you’ll understand:

What EDI reporting is legally required by your organisation (if applicable in your region)

Level 2: At this level you’ll understand:

How to carry out EDI reporting requirements, and analyse the data

Level 3: At this level you’ll understand:

How to interpret a range of data from EDI reporting to form insights and address inequality

Level 4: At this level you’ll understand:

How to shape organisation priorities and long-term planning using insights from EDI reporting and anticipate future data needs