MessagingIE
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From: gov.ie team
- Published on: 18 February 2025
- Last updated on: 9 December 2025
The MessagingIE Building Block offers government agencies a secure, unified and user-friendly way to talk to the public.
It allows you to send emails and text messages to users across various channels, set up reminders and notifications, and make reusable templates.
The solution is live and has replaced the Digital Postbox.
Benefits of MessagingIE
Centralised platform
Contact the public through their chosen method of communication, whether that's email, text message or through the electronic postbox.
Secure
The MessagingIE Building Block prioritises security to safeguard sensitive information and ensure compliance with data protection regulations.
Reusable templates
Easily create templates for any type of communication (for example, confirmation notices, reminders and success notifications) in both English and Irish. This will ensure consistency and streamline your processes.
Accessibility compliance
MessagingIE meets accessibility regulations, such as the EU Web Accessibility Directive and Web Content Accessibility Guidelines (WCAG) 2.0, ensuring that all users can access and interact with their messages.
Recipient management
Search, add and manage individual recipients, and save time by bulk-importing contacts via CSV.
Schedule messages
Send messages immediately, or schedule them to arrive at whatever time you choose.
Track message delivery statuses
Stay up to date with the status of your messages, including whether your message has been delivered or seen. You can also view detailed message event logs with timestamped status updates.
Secure attachments
Send encrypted attachments stored securely in the cloud.
Dedicated support
Whether you have technical questions or need assistance with implementation, the dedicated support team ensures a smooth experience.
Features of MessagingIE
- secure messaging portal with email notifications
- pre-configured templates with personalisation
- support for attachments (PDFs, receipts)
- message scheduling and batch sending
- real-time delivery tracking and logs
- data privacy compliance
Get started
Ready to elevate your communications strategy? Contact us to schedule a demo and see how the MessagingIE Building Block can transform how you engage with the public.
For detailed technical information about MessagingIE, visit the technical documentation page.