Debt Management Services

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This framework agreement offers a range of debt management services for the public sector.

This framework agreement offers three types of management services for the public sector:

• Specialist pre-legal debt management services, for all public sector bodies who do not require legal pursuit, i.e. the issuing of approved letters, phone calls, SMS.
• Legal debt management, for all public sector bodies (excluding Central Government) who require only a legal chase path, i.e. the drafting, issuance and serving of summons.
• Full debt management (specialist and legal), for all public sector bodies (except Central Government) who may require a full end-to-end Debt Management service, including legal pursuit.

For a more detailed overview, please see the User Guide which is available on the Buyer Zone.

Sustainability Plan is an allowable Award Criteria for Mini-Competitions

SOCIAL CONSIDERATION Disability Access Plan and Social Inclusion Plan are allowable Award Criteria for Mini-Competitions

All eligible public sector clients. A comprehensive list of who can use this framework is available in the User Guide.

Valid from: Wed 30 Jun 2021

Expiry: Sun 29 Jun 2025

Contract extensions may be available for this arrangement; please check the Buyer Zone or contact support@ogp.gov.ie for further information. Specifically, if you are concerned that the expiry date will have an impact on your requirements.

Drawdowns from this framework agreement will be conducted through mini-competition.

Process Steps:

1. Verify the value of the requirement and select appropriate Framework Lot.

2. Define requirements and specifications. Identify the Evaluation Award Criteria. Complete the SRFT Documentation

3. Return completed SRFT Documentation to the OGP.

4. Provide responses to any clarification queries received.

5. Conduct an evaluation process. Complete evaluation report. Approve and issue outcome letters.

6. Conclude contract with successful tenderer. Provide Contract Award Notice for publication.

To get started, please see the User Guide which is available on the Buyer Zone.

To access the full details of this framework agreement, log onto the Buyer Zone website and search for ‘Debt management’ or contact the OGP's Support Helpdesk team.

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