Department of Transport
Published on 10 July 2019
Last updated on 10 November 2021
The Department of Transport is fully committed to treating all its customers equally and to delivering the highest quality of service.
In this Charter, we describe:
Customer Charter 2020-2022
The Customer Service Charter sets out the standard which you can expect to be dealt with in all dealings with the Department of Transport - updated 15 October 2020
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