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Customer Charter
From Department of Transport, Tourism and Sport
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Last updated
The Department of Transport, Tourism and Sport is fully committed to treating all its customers equally and to delivering the highest quality of service.
In this Charter, we describe:
- what to expect when you contact us
- what you can do to help us improve our service
- how we will monitor our performance
- where you can get more information
Customer Charter 2020-2022
The Customer Service Charter sets out the standard which you can expect to be dealt with in all dealings with the Department of Transport, Tourism and Sport - updated 17 July 2020
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