The department is committed to making every effort to accommodate customers who wish to conduct their business in Irish in accordance with the provisions of the Official Languages Act 2003.
As a reflection of this we reply in Irish to those who correspond with us through the medium of that language.
In this regard we have established an e-mail address firstname.lastname@example.org to facilitate the receipt of electronic correspondence through Irish.
In addition, we have a help desk in operation to deal with oral enquiries through Irish: (01) 6041635.
We ensure that all of our corporate publications that are brought to the attention of the public are bilingual. Copies of the publications can be downloaded from the website which we have recently updated. We aim to have our major publications available in Irish by December 2019.
Additional information on our services through Irish is set out in our Language Scheme that came into effect with the agreement of the Minister for Community, Rural and Gaeltacht Affairs on 30 April 2007. This scheme, which will be in force for a period of 3 years, outlines the extent to which services are currently available through Irish, and identifies areas for future enhancement.
Further information on the Official Languages Act is available here - the website of the Department of Rural and Community Development.
The 20-year strategy for the Irish language outlines an integrated approach to the Irish language, in which 9 areas of action are specified, which are education, the Gaeltacht, the family, public services, the media and technology, dictionaries, legislation, the economy and cross-cutting initiatives. The relevant actions under the Strategy are being implemented by the various stakeholders, including this department.
This department's latest progress report under the Strategy is available here. .