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When you arrive at Dublin Airport, you should present to an Immigration Officer (Passport Control), who will ask you some basic questions in relation to your needs, having identified you as a potential beneficiary of the Temporary Protection Directive.
You will then be brought to a reception area within the Airport, which has been prepared specifically for this purpose and includes designated spaces for children and adults and quiet spaces.
You will be given a permission letter by the Department of Justice confirming that you have been granted Temporary Protection under the EU Directive. This gives you legal permission to reside in Ireland for a period of 1 year, and the permission may be extended for further periods after that.
You will also receive an information note setting out the services available to you in Ireland and advice on how to access these services.
You will be able to speak to staff from the Department of Social Protection. They will help you to get a Personal Public Services Number (PPSN). This number helps you access social welfare benefits, public services and information in Ireland. They will also help you to apply for income supports.
If you require accommodation, you will be referred to the International Protection Accommodation Service of the Department of Children, Equality, Disability, Integration and Youth, who will also have staff onsite at the airport. If you don’t require accommodation immediately, you can request it at any time later on.
At all times, your dignity will be respected and appropriate supports will be provided to you.
If you are an unaccompanied child under age 18 years who arrives in Ireland seeking temporary protection, you will be referred to the Child and Family Agency (also called TUSLA), who will provide you with the relevant supports.
If you arrived at Dublin Airport prior to 9 March (when permission letters first began to issue) or if you have arrived into another port of entry to the State, there are currently 2 ways in which you can receive your permission letter:
Arrangements are also being put in place that will allow people to obtain their permission letters from the Ukraine Support Centre in Hanover Street in Cork City. Further details on this will be communicated shortly.
You can find information about what social welfare supports you can get while you are in Ireland and how to apply for a Personal Public Services Number (PPSN).
If you are based in, or arriving into Dublin, Cork or Limerick, please visit a dedicated Ukraine Support Centre. These centres have been set up in:
If you are not based in Dublin, Cork or Limerick, please visit your local Intreo Centre or Branch Office.
All Ukraine Support Centres will be open on Good Friday, 15 April 2022 from 9.15am until 3pm. The Ukraine Support Centres will be closed on Easter Monday, 18 April 2022.
All other Intreo Centres and Branch Offices will be closed on Good Friday 15 April 2022 and Easter Monday 18 April 2022.
There is no requirement for Ukrainian nationals to seek international protection (also known as asylum) to receive the support and protection of the Irish State. The EU Temporary Protection Directive provides a quicker and more streamlined alternative in these circumstances.
While you can, of course, always choose to apply for international protection, you cannot benefit from temporary protection at the same time.
Temporary protection will provide you with immediate access to the labour market, along with access to social welfare income supports, accommodation and other State supports. If you choose to apply for international protection, you should be aware that you will not be able to access employment until 6 months after making your application.
There is no immediate requirement to register your immigration permission and you should not worry about it at this time.
The permission letter you will receive from the Department of Justice confirming that you have been granted Temporary Protection under the EU Directive is all the proof you need to be able to immediately access employment, income support, accommodation (if needed) and other State supports in Ireland.
The Department of Justice is putting in place the arrangements for the registration of the permission and information will be provided to you at the appropriate time. The department is taking all necessary steps to ensure that the registration process will be as simple and stress-free as possible for you.
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