Service
Free Travel Card: How to Use It
From Department of Social Protection
Published on
Last updated on
- 1. COVID-19 Notices
- 2. Using your Paper - Free Travel Pass Travelling on Dublin Bus, Bus Éireann or on private bus services:
- 3. Before Using your Paper - Free Travel Pass travelling by Iarnród Éireann mainline, DART or Outer Suburban services:
- 4. Using your Paper - Free Travel Pass when using private ferry services:
- 5. Using your PSC Free Travel Card on Dublin Bus
National Transport Authority (NTA) has confirmed that all transport operators in the Free Travel scheme are now allowing customers with a PSC Free Travel Card to continue to avail of Free Travel even if the card has expired. This is an interim measure during the COVID-19 crisis.
In line with the relaxation of COVID-19 restrictions from September 2021, seating available for use on transport services has returned to 100% capacity.
- You must show your Free Travel Pass to the bus driver when boarding the bus.
- You do not need a bus ticket to use these services.
- You must show your Free Travel Pass at the ticket booking desk in the train station and get a free rail ticket.
- If you are making your return journey on the same day, you will get a Day Return ticket. In all other cases, you will get a single journey ticket. You will have to get another single ticket before making your return journey.
- You must produce your Free Travel Pass to the ferry operator. In some cases, you will get a ticket for your journey.
- If travelling on your own, touch your card against the Validator on the right hand side as you enter the bus until you hear the beep and/or see the green light flash.
- If you have a companion or spouse with you, place your card on the reader by the driver, and request a ticket for that person; who should have the ticket ready for inspection at all stages of the journey
- If travelling on your own, touch your card against the Validator on either the gate or pole at your station.
- Remove the card when you hear a beep or see the green light.
- If you have a companion or spouse with you, you will need to visit the ticket desk and request a ticket for that person, who should have the ticket ready for inspection at all stages of the journey
- Touch your card against the Validator on the platform before and after your trip.
- Remove the card when you hear a beep or see the green light.
- If travelling on your own, place your card on the card reader either at the bus entrance or by the driver.
- Remove the card when you hear a beep
- If you have a companion or spouse with you, tell the driver and he or she will issue them with a ticket.
Don’t hesitate to ask a driver or any member of staff who will be able to assist you
You cannot get a refund for any journeys you make without your Free Travel Card or for any delays encountered while using your Free Travel Card.
