Service
Free Travel Card: How to Use It
From Department of Social Protection
Published on
Last updated on
- 1. COVID-19 Notices
- 2. Using your Paper - Free Travel Pass Travelling on Dublin Bus, Bus Éireann or on private bus services:
- 3. Before Using your Paper - Free Travel Pass travelling by Iarnród Éireann mainline, DART or Outer Suburban services:
- 4. Using your Paper - Free Travel Pass when using private ferry services:
- 5. Using your PSC Free Travel Card on Dublin Bus
National Transport Authority (NTA) has confirmed that all transport operators in the Free Travel scheme are now allowing customers with a PSC Free Travel Card to continue to avail of Free Travel even if the card has expired. This is an interim measure during the COVID-19 crisis.
In line with the relaxation of COVID-19 restrictions from September 2021, seating available for use on transport services has returned to 100% capacity.
- You must show your Free Travel Pass to the bus driver when boarding the bus.
- You do not need a bus ticket to use these services.
- You must show your Free Travel Pass at the ticket booking desk in the train station and get a free rail ticket.
- If you are making your return journey on the same day, you will get a Day Return ticket. In all other cases, you will get a single journey ticket. You will have to get another single ticket before making your return journey.
- You must produce your Free Travel Pass to the ferry operator. In some cases, you will get a ticket for your journey.
- If travelling on your own, touch your card against the Validator on the right hand side as you enter the bus until you hear the beep and/or see the green light flash.
- If you have a companion or spouse with you, place your card on the reader by the driver, and request a ticket for that person; who should have the ticket ready for inspection at all stages of the journey
- If travelling on your own, touch your card against the Validator on either the gate or pole at your station.
- Remove the card when you hear a beep or see the green light.
- If you have a companion or spouse with you, you will need to visit the ticket desk and request a ticket for that person, who should have the ticket ready for inspection at all stages of the journey
- Touch your card against the Validator on the platform before and after your trip.
- Remove the card when you hear a beep or see the green light.
- If travelling on your own, place your card on the card reader either at the bus entrance or by the driver.
- Remove the card when you hear a beep
- If you have a companion or spouse with you, tell the driver and he or she will issue them with a ticket.
Don’t hesitate to ask a driver or any member of staff who will be able to assist you
You cannot get a refund for any journeys you make without your Free Travel Card or for any delays encountered while using your Free Travel Card.
For more information on Free Travel and the free Free Travel Companion Card click Here
