The ISI manages the PIP service under the scheme and they provide specified fixed services, free of charge to the borrower, at fixed fees payable by the Scheme, in accordance with these Terms and Conditions.
Access to this service is by way of a payment voucher issued by the Money Advice and Budgeting Service (MABS) to all eligible borrowers.
Eligibility for the scheme is based on the following criteria, borrowers must be:
insolvent (cannot pay their bills in full as they are due)
in mortgage arrears on their principal private residence; and
at risk of losing their home
In addition to the above they must also be in a home that does not have disproportionately large costs for their needs.