Department of Social Protection
Published on 25 May 2018
Last updated on 12 February 2021
In response to the introduction of Level 5
restrictions, the department has changed the ‘walk-in’ opening hours
and has also stopped face-to-face appointments, including SAFE/PSC appointments.
Exceptions can be made for urgent cases where the customer has no other way of accessing public services other than by getting a Public Services Card (PSC).
Any person requiring a Public Services Card (PSC) should contact their local Intreo Centre
by telephone or email.
There may be changes to this service due to COVID-19 Restrictions
Contact your local Intreo Centre
The online appointment system is not available, to ensure social distancing in our offices.
You will need to
You must be resident in Ireland to receive a Public Services Card
Due to social distancing there is limited availability so it is important that you attend at the appointed time. If you are unable to attend you should notify the office
as soon as possible so that the appointment can be offered to another person.
The appointment is also known as SAFE Registration
It will take around 15 minutes.
You will need to bring
During this appointment
Your Public Services Card (PSC)
will be posted to you. This will take 7-10 working days.
A Public Services Card (PSC) will only be issued to an Irish address.
Due to the ongoing pandemic, the department is not currently inviting customers to renew their Public Services Card (PSC). An out of date card can still be used to;
If you have a question on this process, you can select Client Identity Services
on the online query form
or contact the Pubic Services Card helpdesk.
or Free Travel Section
for queries relating to Free Travel
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