Collection
Social Welfare Phone Numbers
- Published on: 13 September 2021
- Last updated on: 27 February 2025
- Children and families
- Jobseekers, workers and employers
- Health
- Education and training
- Older people and pensions
- Homes
- PSC, PPSN and Online Services
- Other Services
If you have a query about a payment or service that's not listed on this page, please contact your local Intreo Centre or Social Welfare Branch Office.
Children and families
Adoptive Benefit Section
- Address:
- Adoptive Benefit Section, Department of Social Protection, McCarter's Road, Buncrana, Donegal, Co. Donegal, F93 CH79
- Website:
- Email:
- Telephone:
-
0818 300 600;
074 9164496
Back to School Clothing and Footwear Allowance Section
- Address:
- Back to School Clothing and Footwear Allowance Section, Department of Social Protection, College Road, Sligo, F91 T384
- Website:
- Email:
- Telephone:
-
0818 111113;
071 91 93318
Child Benefit Section
- Address:
- Child Benefit Section, Department of Social Protection, St Oliver Plunkett Road, Letterkenny, Co. Donegal, F92 T449
- Website:
- Email:
- Telephone:
-
0818 300600;
074 9164496
Deserted Wife's Payments Section
- Address:
- Deserted Wife's Payments Section, Department of Social Protection, College Road, Sligo, Co. Sligo, F91 T384
- Website:
- Email:
- Telephone:
-
0818 200400;
071 9157100
Guardian's Payment Section
- Address:
- Guardian's Payment Section, Department of Social Protection, College Road, Sligo, Co. Sligo, F91 T384
- Website:
- Email:
- Telephone:
-
0818 200400;
071 9157100
Maternity Benefit Section
- Address:
- Maternity Benefit Section, Department of Social Protection, McCarter's Road, Buncrana, Donegal, Co. Donegal, F93 CH79
- Website:
- Email:
- Telephone:
-
074 9164496;
0818 300600
Parent's Benefit Section
- Address:
- Parent's Benefit Section, Department of Social Protection, McCarter's Road, Buncrana, Donegal, Co. Donegal, F93 CH79
- Website:
- Email:
- Telephone:
-
0818 300600;
074 9164496
Paternity Benefit Section
- Address:
- Paternity Benefit Section, Department of Social Protection, McCarter's Road, Buncrana, Donegal, Co. Donegal, F93 CH79
- Website:
- Email:
- Telephone:
-
0818 300600;
074 9164496
School Meals Section
- Address:
- School Meals SWA Section, Department of Social Protection, College Road, Co. Sligo, F91 T384
- Website:
- Email:
- Telephone:
-
071 9138625
Working Family Payment Section
- Address:
- Working Family Payment Section, Department of Social Protection, St. Oliver Plunkett Road, Letterkenny, Co. Donegal, F92 T449
- Website:
- Telephone:
-
0818 300600;
074 9164575
- Map:
- View location on map
- If you have a query about a payment that's not listed on this page, please contact your local Intreo Centre or Social Welfare Branch Office.
Jobseekers, workers and employers
JobsIreland
JobsPlus
- Address:
- Employment Programmes and Incentives Division, Government Buildings, Shannon Lodge, Carrick-on-Shannon, Co Leitrim, N41 KD81
- Website:
- Email:
- Telephone:
-
0818 927999;
071 9672616
National Phone Line for Community Welfare Services
- Website:
- Telephone:
-
0818 607080
PRSI Policy
- Address:
- PRSI Policy, Department of Social Protection, Áras Mhic Dhiarmada, Store Street, Dublin 1, D01 WY03
- Website:
- Email:
PRSI Refunds
- Address:
- PRSI Refunds, Department of Social Protection, Gandon House, Amiens Street, Dublin 1, D01 A361
- Website:
- Email:
- Telephone:
-
01 6732586
PRSI Special Collection Section
- Address:
- PRSI Special Collection Section, Social Welfare Services Office, Cork Road, Waterford, Co. Waterford, X91 EH04.
- Website:
- Email:
- Telephone:
-
0818 690690;
01 4715898
Redundancy and Insolvency Payments Unit
- Address:
- Redundancy and Insolvency Payments Unit, Gandon House, Amiens Street, Dublin 1, D01 A361.
- Website:
- Telephone:
-
0818 111112
- Summary:
- If contacting this unit by phone, please choose option 4.
Tús Unit (Community Work Placement Initiative) Section
- Address:
- Tús Unit (Community Work Placement Initiative) Section, Department of Social Protection, Shannon Lodge, Carrick-on-Shannon, Co Leitrim, N41 KD81.
- Website:
- Email:
- Telephone:
-
0818 927999;
071 9672530
Rural Social Scheme Unit
- Address:
- Department of Social Protection, Shannon Lodge, Carrick-on-Shannon, Co Leitrim, N41 KD81.
- Website:
- Email:
- Summary:
- As this scheme is administered locally, you should contact your local Implementing Body for further information or an application form. https://www.gov.ie/en/publication/eb8f4e-rural-social-scheme-list-of-implementing-bodies/
Scope Section
- Address:
- Scope Section, Department of Social Protection, Áras Mhic Dhiarmada, Store Street, Dublin 1.
- Website:
- Email:
- Telephone:
-
01 6732585
Voluntary Contributions Section
- Address:
- Voluntary Contribution Statement, Department of Social Protection, Cork Road, Waterford, Co. Waterford, X91 EH04.
- Website:
- Email:
- Telephone:
-
0818 690 690;
01 4715898
Working Age Schemes Policy, Activation and Family Support Programme
- Address:
- Working Age Schemes Policy, Activation and Family Support Programme, Department of Social Protection, Shannon Lodge, Carrick-on-Shannon, Co. Leitrim, N41 KD81.
- Website:
- Email:
- Telephone:
-
0818 927999;
071 9672616
Working Age Schemes Policy, Back to Work Enterprise Allowance
- Address:
- Working Age Schemes Policy, Back to Work Enterprise Allowance, Department of Social Protection, Shannon Lodge, Carrick-on-Shannon, Co. Leitrim, N41 KD81.
- Website:
- Email:
- Telephone:
-
0818 927999;
071 9672616
Working Age Schemes Policy, Enterprise Support Grant
- Address:
- Working Age Schemes Policy, Enterprise Support Grant, Department of Social Protection, Shannon Lodge, Carrick-on-Shannon, Co. Leitrim, N41 KD81.
- Website:
- Email:
- Telephone:
-
0818 927999;
071 9672616
- List of Disability Employment Supports contacts
- List of EmployAbility organisations
- List of Employment Services offices
- How to access Community Welfare Services
- If you have a query about a payment that's not listed on this page, please contact your local Intreo Centre or Social Welfare Branch Office.
Health
Blind Pension Section
- Address:
- Blind Pension Section, Social Welfare Services Office, College Road, Sligo, Co. Sligo, F91 T384.
- Website:
- Email:
- Telephone:
-
0818 200400;
071 915 7100
Carer's Allowance Section
- Address:
- Carer's Allowance Section, Social Welfare Services Office, Government Buildings, Ballinalee Road, Longford, Co. Longford, N39 E4E0
- Website:
- Email:
- Telephone:
-
0818 927770;
043 334 0000
Carer's Benefit Section
- Address:
- Carer's Benefit Section, Social Welfare Services Office, Government Buildings, Ballinalee Road, Longford, Co. Longford, N39 E4E0.
- Website:
- Email:
- Telephone:
-
0818 927770;
043 3340000
Carer's Support Grant Section
- Address:
- Carer's Support Grant Section, Social Welfare Services Office, Government Buildings, Ballinalee Road, Longford, Co. Longford, N39 E4E0
- Website:
- Telephone:
-
0818 927770;
043 3340000
Disablement Benefit Section
- Address:
- Disablement Benefit Section, Social Welfare Services Office, Government Buildings, Ballinalee Road, Longford, Co. Longford, N39 E4E0
- Website:
- Telephone:
-
0818 927770;
043 3340000
Death Benefit Section
- Address:
- Death Benefit Section, Department of Social Protection, Government Buildings, Ballinalee Road, Longford, Co. Longford, N39 E4E0
- Website:
- Telephone:
-
0818 927770;
043 334 0000
Disability Allowance Section
- Address:
- Disability Allowance Section, Department of Social Protection, Government Buildings, Ballinalee Road, Co. Longford, N39 E4E0.
- Website:
- Email:
- Telephone:
-
0818 927770;
043 3340000
Domiciliary Care Allowance Section
- Address:
- Domiciliary Care Allowance Section, Social Welfare Services Office, Government Buildings, Ballinalee Road, Longford, N39 E4E0
- Website:
- Email:
- Telephone:
-
0818 927770;
043 3340000
Health and Safety Benefit Section
- Address:
- Health and Safety Benefit Section, Department of Social Protection, Buncrana, Co. Donegal, F93 CH79
- Website:
- Email:
- Telephone:
-
074 9164496;
0818 300600
Home Carer's Section
- Address:
- Department of Social Protection, McCarter’s Road, Buncrana, Co. Donegal, F93 CH79
- Email:
- Telephone:
-
0818 690690;
01 4715898
Pension Caring Supports Section
- Address:
- Department of Social Protection, McCarter’s Road, Buncrana, Co. Donegal, F93 CH79
- Telephone:
-
01 4715898;
0818 690690
Illness Benefit Section
- Address:
- Illness Benefit Section, Social Welfare Services, PO Box 1650, Dublin 1
- Website:
- Email:
- Telephone:
-
0818 928400;
01 7043300
Injury Benefit Section
- Address:
- Injury Benefit Section, Department of Social Protection, PO Box 1650, Dublin 1.
- Website:
- Telephone:
-
0818 928400;
01 704 3300
Invalidity Pension Claims Section
- Address:
- Invalidity Pension Claims Section, Social Welfare Services, Government Buildings, Ballinalee Road, Longford, Co. Longford, N39 E4E0
- Website:
- Email:
- Telephone:
-
0818 927770;
043 3340000
Medical Care Scheme Section
- Address:
- Medical Care Scheme Section, Department of Social Protection, Áras Mhic Dhiarmada, Store Street, Dublin 1, D01 WY03.
- Website:
- Telephone:
-
0818 928400;
01 704 3300
Medical Review and Assessment Customer Enquiry Line
- Address:
- Medical Review and Assessment Customer Enquiry, Elizabeth O’Farrell House, North Cumberland Street, Dublin 1, D01 NX32
- Email:
- Telephone:
-
01 6732078
Occupational Injuries Medical Care Section
- Address:
- Occupational Injuries Medical Care Section, Department of Social Protection, Áras Mhic Diarmada, Store Street, Dublin 1, D01 WY03
- Website:
- Telephone:
-
0818 928400;
01 704 3000
- Map:
- View location on map
Partial Capacity Benefit Section
- Address:
- Partial Capacity Benefit Section, Government Buildings, Ballinalee Road, Longford, Co. Longford.
- Website:
- Email:
- Telephone:
-
0818 92 77 70;
043 3340000
Recovery of Benefits and Assistance Section
- Address:
- Recovery of Benefit and Assistance Section, P.O. Box 12515, Dublin 1.
- Website:
- Telephone:
-
01 8172660
Special Funeral Grant
- Address:
- Special Funeral Grant, Government Buildings, Ballinalee Road, Longford, Co. Longford, N39 E4EO
- Website:
- Telephone:
-
0818 927770;
043 3340000
Treatment Benefit Section
- Address:
- Treatment Benefit Section, Department of Social Protection, St Oliver Plunkett Road, Letterkenny, Co Donegal, F92 T449.
- Website:
- Telephone:
-
0818 300 600;
074 9164496
- List of Disability Employment Supports contacts
- List of EmployAbility organisations
- Access Officers under the Disability Act 2005
- If you have a query about a payment that's not listed on this page, please contact your local Intreo Centre or Social Welfare Branch Office.
Education and training
Back to School Clothing and Footwear Allowance Section
- Address:
- Back to School Clothing and Footwear Allowance Section, Department of Social Protection, College Road, Sligo, F91 T384
- Website:
- Email:
- Telephone:
-
0818 111113;
071 91 93318
School Meals Section
- Address:
- School Meals SWA Section, Department of Social Protection, College Road, Co. Sligo, F91 T384
- Website:
- Email:
- Telephone:
-
071 9138625
Working Age Schemes Policy Unit,
- Address:
- Department of Social Protection, Shannon Lodge, Carrick-on-Shannon, Co. Leitrim, N41 KD81.
- Website:
- Email:
- Telephone:
-
0818 927999;
071 9672616
Working Age Schemes Policy, Training Support Grant Scheme
- Address:
- Working Age Schemes Policy, Training Support Grant Scheme, Department of Social Protection, Shannon Lodge, Carrick-on-Shannon, Co. Leitrim, N41 KD81.
- Website:
- Email:
- Telephone:
-
0818 927999;
071 9672616
- If you have a query about a payment that's not listed on this page, please contact your local Intreo Centre or Social Welfare Branch Office.
Older people and pensions
EU Pension Section
- Address:
- EU Pensions Section, Department of Social Protection, College Road, Sligo, Co. Sligo, F91 T384
- Website:
- Email:
- Telephone:
-
071 9157100
Disablement Benefit Section
- Address:
- Disablement Benefit Section, Social Welfare Services Office, Government Buildings, Ballinalee Road, Longford, Co. Longford, N39 E4E0
- Website:
- Telephone:
-
0818 927770;
043 3340000
Free Travel Section
- Address:
- Free Travel Section, Social Welfare Services, Department of Social Protection, College Road, Sligo, Co. Sligo, F91 T384
- Website:
- Email:
- Telephone:
-
0818 200 400;
071 915 7100
Invalidity Pension Claims Section
- Address:
- Invalidity Pension Claims Section, Social Welfare Services, Government Buildings, Ballinalee Road, Longford, Co. Longford, N39 E4E0
- Website:
- Email:
- Telephone:
-
0818 927770;
043 3340000
State Pension (Contributory) Section
- Address:
- State Pension (Contributory) Section, Department of Social Protection, College Road, Sligo, F91 T384
- Website:
- Email:
- Telephone:
-
0818 200400;
071 9157100
State Pension (Non-contributory) Section
- Address:
- State Pension (Non-contributory) Section, Department of Social Protection, College Road, Sligo, Co. Sligo, F91 T384.
- Website:
- Email:
- Telephone:
-
0818 200400;
071 9157100
Bereaved Partner’s (Contributory) Pension Section
- Address:
- Bereaved Partner’s (Contributory) Pension Section, Department of Social Protection, College Road, Sligo, Co Sligo, F91 T384
- Website:
- Email:
- Telephone:
-
0818 200400;
071 9157100
Bereaved Partner’s (Non-Contributory) Pension
- Address:
- Department of Social Protection, College Road, Sligo, Co. Sligo, F91 T384.
- Email:
- Telephone:
-
+353 71 9157100;
0818 200400
Homes
National Fuel Scheme
- Address:
- National Fuel Scheme, Department of Social Protection, College Road, Co Sligo, F91 T384
- Website:
- Telephone:
-
0818 200400;
071 9157100
- Summary:
- Fuel Allowance queries are handled by the section that deals with your primary payment.
Homeless Persons Unit Dublin
- Address:
- Elizabeth O’Farrell House, North Cumberland Street, Dublin 1, D01 NX32
- Email:
- Telephone:
-
1800 724724
Household Benefits Package Section
- Address:
- Household Benefits Package Section, Department of Social Protection, College Road, Sligo, Co. Sligo, F91 T384
- Website:
- Email:
- Telephone:
-
0818 200 400;
071 9157 100
National Rent Supplement Section
- Address:
- National Rent Supplement Section, PO Box 12188, Freepost FDN7609, Dublin 2
- Website:
- Email:
- Telephone:
-
0818 607080
Rent Allowance Section
- Address:
- Rent Allowance Section, Social Welfare Services, Government Buildings, Ballinalee Road, Longford, Co. Longford, N39 E4E0.
- Website:
- Telephone:
-
01 6732024
- If you have a query about a payment that's not listed on this page, please contact your local Intreo Centre or Social Welfare Branch Office.
PSC, PPSN and Online Services
Client Identity Services
- Address:
- Client Identity Services, Department of Social Protection, Shannon Lodge, Carrick-on-Shannon, Co Leitrim, N41 KD81
- Website:
- Telephone:
-
0818 927999;
071 9672616
MyWelfare
Public Services Card Helpdesk
- Telephone:
-
0818 837000
Report Suspected Social Welfare Fraud
- Address:
- Central Control Division, Government Buildings, St. Alphonsus Road, Dundalk, Co. Louth, A91 PP5W
- Website:
- Email:
- Telephone:
-
0818 927999
- List of Public Service Card (PSC)/SAFE registration centres
- List of Personal Public Service (PPS) Number Allocation Centres by County
- If you have a query about a payment that's not listed on this page, please contact your local Intreo Centre or Social Welfare Branch Office.
Other Services
Accounts Payable Unit
- Address:
- Department of Social Protection, Government Buildings, St. Alphonsus Road, Dundalk, Co. Louth , A91 PP5W.
Asylum Seekers Unit Dublin
- Address:
- Asylum Seekers Unit Dublin, Elizabeth O’Farrell House, North Cumberland Street, Dublin 1, D01 NX32
- Email:
- Telephone:
-
1800 724724
Central Control Division
- Address:
- Central Control Division, Department of Social Protection, Shannon Lodge, Carrick-on-Shannon, Co Leitrim, N41 KD81.
- Telephone:
-
0818 927999;
01 6732123;
071 9672648
Central Debt Unit - Overpayments
- Address:
- Central Debt Unit - Overpayments, Department of Social Protection, Social Welfare Services, Shannon Lodge, Carrick-on-Shannon, Co Leitrim N41 KD81
- Website:
- Email:
- Telephone:
-
0818 927999;
071 9672591
- Summary:
- If contacting 0818 927999 (locall phone number), please choose option 5 (Republic of Ireland only).
Client Eligibility Services - Waterford
- Address:
- Department of Social Protection, Social Welfare Services Office, Cork Road, Waterford, Co Waterford, X91 EH04
- Website:
- Telephone:
-
01 4715898;
0818 690690
Client Eligibility Services - Buncrana
- Address:
- Department of Social Protection, McCarter's Road, Buncrana, Donegal, Co. Donegal, F93 CH79
- Telephone:
-
01 4715898;
0818 690690
Compliance Section
- Address:
- Compliance Section, Client Identity Services, Department of Social Protection, Shannon Lodge, Carrick-on-Shannon, Co Leitrim, N41 KD81
- Email:
- Telephone:
-
071 9672338
Data Protection Unit
- Address:
- Data Protection Unit, Department of Social Protection, Goldsmith House, Pearse Street, Dublin 2
- Email:
Department of Social Protection - Leitrim
- Address:
- Department of Social Protection, Shannon Lodge, Carrick-on-Shannon, Co. Leitrim, N41 KD81.
- Telephone:
-
0818 927999;
071 9672616;
+ 353 71 9672616
Department of Social Protection - Longford
- Address:
- Social Welfare Services, Ballinalee Road, Longford, N39 E4E0
Department of Social Protection - Sligo
- Address:
- Social Welfare Services, College Road, Sligo, F91 T384
- Telephone:
-
0818 200400;
071 9157100
Facilities Management Unit
- Address:
- Facilities Management Unit, Department of Social Protection, Floor 1, Áras Mhic Dhiarmada, 1 Store Street, Dublin 1, D01 WY03.
Freedom of Information Unit
- Address:
- Freedom of Information Unit, Social Welfare Services Office, Shannon Lodge, Carrick-on-Shannon, Co Leitrim, N41 KD81
- Email:
- Telephone:
-
071 9672544;
071 9672547
General Register Office
- Address:
- General Register Office, Government Offices, Convent Road, Co Roscommon, F42 VX53.
- Website:
- Email:
- Telephone:
-
0818 253070;
+353 90 6632900
- Map:
- View location on map
- Opening Hours:
-
Monday
10am - 1pm
2pm - 4pm
Tuesday 10am - 1pm
2pm - 4pm
Wednesday 10am - 1pm
2pm - 4pm
Thursday 10am - 1pm
2pm - 4pm
Friday 10am - 1pm
2pm - 4pm
General Register Office Research Facility
- Address:
- Civil Registration Service, General Register Office, Werburgh Street, Dublin 8, D08 E277
- Website:
- Email:
- Telephone:
-
090 6632900
- Map:
- View location on map
Homeless Persons Unit Dublin
- Address:
- Elizabeth O’Farrell House, North Cumberland Street, Dublin 1, D01 NX32
- Email:
- Telephone:
-
1800 724724
International Records Section
- Address:
- International Records Section, Department of Social Protection, McCarter's Road, Ardaravan, Buncrana, Co. Donegal, F93 CH79.
- Email:
- Telephone:
-
0818 690690;
01 4715898
Liable Relatives Unit
- Address:
- Liable Relatives, Government Buildings, St. Alphonsus Road, Dundalk, Co. Louth
- Email:
- Telephone:
-
0818 927999
- Summary:
- If contacting local number 0818 927999, please choose option 3 and again select option 3.
Magdalen Commission Scheme
- Address:
- Restorative Justice Scheme, Department of Children, Equality, Disability, Integration & Youth (DCEDIY), Block 1, Miesian Plaza, 50 -58 Lower Baggot Street, Dublin 2, D02 XW14
- Email:
- Telephone:
-
087 1433235;
087 1656460
Minister's Office
- Address:
- Minister's Office, Department of Social Protection, Áras Mhic Dhiarmada, Store Street, Dublin 1, D01 WY03
- Website:
- Email:
- Telephone:
-
01 704 3000
- Map:
- View location on map
National Intreo Contact Centre
- Telephone:
-
0818 405060
National Phone Line for Community Welfare Services
- Website:
- Telephone:
-
0818 607080
Press Office - Media Enquiries Only (Including Out of Hours)
- Address:
- Press Office, Áras Mhic Dhiarmada, 1 Store Street, Dublin 1, D01 WY03
- Website:
- Email:
- Telephone:
-
01 704 3860;
01 704 3184
- Map:
- View location on map
Records Section
- Address:
- Department of Social Protection, McCarter's Road, Buncrana, Donegal, Co. Donegal, F93 CH79
- Telephone:
-
0818 690690;
01 4715898
Safeguarding Unit
- Address:
- Safeguarding Unit, Department of Social Protection, College Road, Sligo, Co. Sligo, F91 T384.
- Email:
- Telephone:
-
00353 71 919 3259
SARS (Subject Access Request) Unit
- Address:
- Department of Social Protection, SARS Unit, Shannon Lodge, Carrick-on-Shannon, Co. Leitrim, N41 KD81.
- Email:
Social Inclusion Division
- Address:
- Department of Social Protection , Goldsmith House, Pearse Street, Dublin 2, D02 YY17
- Email:
Social Welfare Appeals Office
- Address:
- Social Welfare Appeals Office, D'Olier House, D'Olier Street, Dublin 2, D02 XY31.
- Website:
- Email:
- Telephone:
-
0818 747434;
01 6732800
- Map:
- View location on map
Social Welfare Services (Freepost)
- Address:
- FREE POST, Social Welfare Services, P.O Box 1650, Dublin 1.
Social Welfare Services Office (Donegal)
- Address:
- St Oliver Plunkett Road, Letterkenny, Co Donegal
Social Welfare Services Office (Longford)
- Address:
- Department of Social Protection, Government Buildings, Ballinalee Road, Co Longford, N39 E4E0
- Telephone:
-
(043) 334 0000
Social Welfare Services (Sligo)
- Address:
- Department of Social Protection, College Road, Co Sligo
- Telephone:
-
071 9157100;
0818 200400
Statistics and Business Intelligence Unit
- Address:
- Department of Social Protection, Goldsmith House, Pearse Street, Dublin 2, D02 YY17.
- Email:
The National Processing Team
- Address:
- Department of Social Protection, PO Box 1330, Dublin 15.
The Secretary General
- Address:
- Department of Social Protection, Áras Mhic Dhiarmada, Store Street, Dublin 1, D01 WY03.
- Email:
- Telephone:
-
(01) 704 3000
Ann Donoghue, The Secretary of the Social Welfare Tribunal
- Address:
- Department of Social Protection, RSU, Floor 4, Gandon House, Amiens Street, Dublin 1, D01 A361.
- Telephone:
-
01 7043000
- If you have a query about a payment that's not listed on this page, please contact your local Intreo Centre or Social Welfare Branch Office.