Social Welfare Phone Numbers

1. Children and families

2. COVID-19 related contacts

3. Jobseekers, workers and employers

4. Health

5. Education and training

6. Older people and pensions

7. Homes

8. PSC, PPSN and Online Services

9. Other Services

Important Notice

In line with ComReg changes, all department 1890 phone numbers have been replaced with an 0818 number.

Children and families

Adoptive Benefit Section

Address:

Department of Social Protection, McCarter's Road, Buncrana, Donegal, Co. Donegal, F93 CH79

Website:

www.gov.ie/adoptivebenefit

Email:

AdoptiveBenefit@welfare.ie

Phone number:

0818 690690
+ 353 1 4715898

Back to School Clothing and Footwear Allowance Section

Website:

www.gov.ie/bscfa

Email:

BSCFA@welfare.ie

Phone number:

071 91 93318
0818 111113

Child Benefit Section

Address:

Child Benefit Section, Department of Social Protection, St Oliver Plunkett Road, Letterkenny, Co. Donegal, F92 T449.

Website:

www.gov.ie/cb

Email:

Child.benefit@welfare.ie

Phone number:

074 9164496
0818 300600

Deserted Wife's Payments Section

Address:

Department of Social Protection, College Road, Sligo, Co. Sligo, F91 T384

Website:

www.gov.ie/dwb

Phone number:

071 9157100
0818 200400

Guardian's Payment Section

Address:

Guardian's Payment, Social Welfare Services, College Road, Sligo, Co. Sligo, F91 T384

Website:

www.gov.ie/guardians

Email:

guardians@welfare.ie

Phone number:

071 9157100
0818 200400

Maternity Benefit Section

Address:

Department of Social Protection, McCarter’s Road, Ardaravan, Buncrana, Co. Donegal, F93 CH79

Website:

www.gov.ie/maternity

Email:

maternityben@welfare.ie

Phone number:

01 4715898
0818 690690

Parent's Benefit Section

Address:

Department of Social Protection, McCarter's Road, Buncrana, Donegal, Co. Donegal, F93 CH79

Website:

www.gov.ie/parb

Email:

parentsben@welfare.ie

Phone number:

0818 690690

Paternity Benefit Section

Address:

Department of Social Protection, McCarter's Road, Buncrana, Donegal, Co. Donegal, F93 CH79

Website:

www.gov.ie/patb

Email:

paternityben@welfare.ie

Phone number:

01 4715898
0818 690690

School Meals Section

Address:

School Meals SWA Section, Department of Social Protection, College Road, Co. Sligo

Website:

www.gov.ie/SchoolMealsScheme/

Email:

School.meals@welfare.ie

Phone number:

071 9157100
071 9138625
071 9138626

Working Family Payment - New Claims Section

Address:

Department of Social Protection, Working Family Payment New Claim Section, Ballinalee Road, Longford, Co. Longford, N39 E4E0

Website:

www.gov.ie/WFP

Email:

wfpnewclaims@welfare.ie

Phone number:

074 9164575

Map:

View location on map

Working Family Payment - Renewal Claims Section

Address:

Department of Social Protection, Working Family Payment Renewal Section, St. Oliver Plunkett Road, Letterkenny, Co. Donegal, F92 T449

Website:

www.gov.ie/WFP

Email:

WFPRenewals@welfare.ie

Phone number:

074 9164575

Other contact information

Intreo Centre and Social Welfare Branch Office contact information

COVID-19 related contacts

Enhanced Illness Benefit for COVID-19

For information relating to Illness Benefit for COVID-19 absences contact Illness Benefit Section:

Illness Benefit Section

Address:

Illness Benefit Section, Social Welfare Services, PO Box 1650, Dublin 1

Website:

www.gov.ie/illnessbenefit

Email:

illnessbenefit@welfare.ie

Phone number:

01 7043300
0818 928400

COVID-19 Pandemic Unemployment Payment Freepost

Address:

PO BOX 13267, Wexford.

Website:

www.gov.ie/PUP

COVID-19 Pandemic Unemployment Payment Review

Address:

Freepost, PUP Review, DSP, Intreo Centre, Cork Road, Waterford, Co Waterford.

Website:

www.gov.ie/PUP

For any other queries relating to the COVID-19 Pandemic Unemployment Payment please contact:

National Intreo Contact Centre

Phone number:

0818 405060

Other contact information

Intreo Centre and Social Welfare Branch Office contact information

Jobseekers, workers and employers

EURES Ireland

Address:

European Employment Services, Department of Social Protection, Goldsmith House, Pearse Street , Dublin 2 , D02 YY17

Website:

www.gov.ie/euresireland

Email:

eures@welfare.ie

Phone number:

(01)6732739

Employment Support Services

Address:

Back to Work Section, Shannon Lodge, Carrick-on-Shannon, Co. Leitrim, N41 KD81

Website:

www.gov.ie/dsp

Email:

employer@welfare.ie

Phone number:

01 7043000

JobsIreland

Website:

www.jobsireland.ie

Email:

jobsireland@welfare.ie

JobsPlus

Address:

Employment Programmes and Incentives Division, Government Buildings, Shannon Lodge, Carrick-on-Shannon, Co Leitrim, N41 KD81

Website:

www.gov.ie/jobsplus

Phone number:

071 9672616
0818 927999

National Phone Line for Community Welfare Services

Phone number:

0818 607080

PRSI Policy

Address:

PRSI Policy, Department of Social Protection, Áras Mhic Dhiarmada, 1 Store Street, Dublin 1, D01 WY03

Website:

www.gov.ie/prsi

Email:

PRSIPolicy@welfare.ie

PRSI Refunds

Address:

Department of Social Protection, Gandon House, Amiens Street, Dublin 1, D01 A361.

Website:

www.gov.ie/PRSIrefunds

Email:

PRSIrefunds@welfare.ie

Phone number:

(01) 673 2586

PRSI Special Collection Section

Address:

Social Welfare Services Office, Cork Road , Waterford, Co. Waterford, X91 EH04.

Website:

www.gov.ie/PRSIspecialcollection

Email:

E101SPC@welfare.ie

Phone number:

01 7043000
0818 690690

Redundancy and Insolvency Unit

Address:

Redundancy and Insolvency Unit, Gandon House, Amiens Street, Dublin 1, D01 A361.

Website:

www.gov.ie/redundancy

Email:

redundancypayments@welfare.ie
insolvencypayments@welfare.ie

Phone number:

0818 111112

Summary:

If contacting this unit by phone, please choose option 4.

Tús Unit (Community Work Placement Initiative) Section

Address:

Department of Social Protection, Shannon Lodge, Carrick-on-Shannon, Co Leitrim, N41 KD81.

Website:

www.gov.ie/TUS

Email:

tusinfo@welfare.ie

Phone number:

071 9672530
0818 927999

Fax:

071 9672553

Rural Social Scheme Unit

Address:

Department of Social Protection, Shannon Lodge, Carrick-on-Shannon, Co Leitrim, N41 KD81.

Website:

www.gov.ie/RSS

Email:

rssinfo@welfare.ie

Scope Section

Address:

Department of Social Protection, Gandon House, Amiens Street, Dublin 1, D01 A361.

Website:

www.gov.ie/scope

Email:

scope@welfare.ie

Phone number:

01 6732585

Fax:

01 6732460

Voluntary Contributions Section

Address:

Department of Social Protection, Cork Road, Waterford, Co. Waterford, X91 EH04.

Website:

www.gov.ie/volcon

Email:

volcons@welfare.ie

Phone number:

0818 690 690
+353 1 471 5898

Working Age Schemes Policy, Back to Work Enterprise Allowance

Address:

Department of Social Protection, Shannon Lodge, Carrick-on-Shannon, Co Leitrim, N41 KD81.

Website:

www.gov.ie/btwea

Email:

BTWEA@welfare.ie

Phone number:

0818 927999
071 9672500

Working Age Schemes Policy, Enterprise Support Grant

Address:

Department of Social Protection, Enterprise Support Grant, Shannon Lodge, Carrick on Shannon, Co. Leitrim, N41 KD81

Website:

www.gov.ie/esg

Email:

BTWEA@welfare.ie

Phone number:

0818 927999
071 9672500

Other contact information

Health

Blind Pension Section

Address:

Social Welfare Services Office, College Road, Sligo, Co. Sligo, F91 T384.

Website:

www.gov.ie/blindpension

Email:

Blind_Pension@welfare.ie

Phone number:

0818 200400

Carer's Allowance Section

Address:

Social Welfare Services Office, Government Buildings, Ballinalee Road, Longford, Co. Longford, N39 E4E0

Email:

Carersallowance@welfare.ie

Phone number:

0818 927770
+353 43 334 0000

Carer's Benefit Section

Address:

Social Welfare Services Office, Government Buildings, Ballinalee Road, Longford, Co. Longford, N39 E4E0

Website:

www.gov.ie/CARB

Email:

Carersbenefit@welfare.ie

Phone number:

0818 927770
+353 4 33340000

Carer's Support Grant Section

Address:

Social Welfare Services Office, Government Buildings, Ballinalee Road, Longford, Co. Longford, N39 E4E0

Email:

Respitecare@welfare.ie

Phone number:

+353 4333 40000

Disablement Benefit Section

Address:

Social Welfare Services Office, Government Buildings, Ballinalee Road, Longford, Co. Longford, N39 E4E0

Email:

WorkRelatedDisablementBenefit@welfare.ie

Phone number:

+35343 3340000
0818 927770

Death Benefit Section

Address:

Department of Social Protection, Government Buildings, Ballinalee Road, Longford, Co. Longford, N39 E4E0

Phone number:

+353 43 334 0000
0818 927770

Disability Allowance Section

Address:

Department of Social Protection, Social Welfare Services Office, Government Buildings, Ballinalee Road, Co. Longford, N39 E4E0.

Website:

www.gov.ie/DA

Email:

DA_InetInfo@welfare.ie

Phone number:

+353 43 3340000
0818 927770

Domiciliary Care Allowance Section

Address:

Social Welfare Services Office, College Road, Sligo, Co. Sligo, F91 T384.

Email:

domcare@welfare.ie

Phone number:

043 3340000
0818 927770

Health and Safety Benefit Section

Address:

Department of Social Protection, Buncrana, Co. Donegal, F93 CH79

Email:

HandSBenefit@welfare.ie

Phone number:

01 4715898
0818 690690

Home Carer's Section

Address:

Department of Social Protection, McCarter’s Road, Buncrana, Co. Donegal, F93 CH79

Email:

HomeMakersScheme@welfare.ie

Phone number:

0818 690690
01 4715898

Homemaker’s Section

Address:

Department of Social Protection, McCarter’s Road, Buncrana, Co. Donegal, F93 CH79

Email:

HomeMakersScheme@welfare.ie

Phone number:

01 4715898
0818 690690

Illness Benefit Section

Address:

Illness Benefit Section, Social Welfare Services, PO Box 1650, Dublin 1

Website:

www.gov.ie/illnessbenefit

Email:

illnessbenefit@welfare.ie

Phone number:

01 7043300
0818 928400

Injury Benefit Section

Address:

Department of Social Protection, PO Box 1650, Dublin 1.

Email:

illnessbenefit@welfare.ie

Phone number:

(01) 704 3300

Invalidity Pension Claims Section

Address:

Social Welfare Services, Government Buildings, Ballinalee Road, Longford, Co. Longford, N39 E4E0

Email:

Invgenenq@welfare.ie

Phone number:

043 3340000
0818 927770

Medical Care Scheme Section

Address:

Department of Social Protection, Áras Mhic Dhiarmada, Store Street, Dublin 1, D01 WY03.

Phone number:

(01) 7043022

Occupational Injuries Medical Care Section

Address:

Department of Social Protection, Áras Mhic Diarmada, Store Street, Dublin 1, D01 WY03

Phone number:

(01) 704 3000

Map:

View location on map

Partial Capacity Benefit Section

Address:

Government Buildings, Ballinalee Road, Longford, Co. Longford.

Email:

PCB@welfare.ie

Phone number:

(043) 3340000
0818 92 77 70

Recovery of Benefits and Assistance Section

Address:

P.O. Box 12515, Dublin 1.

Phone number:

01 8172660

Special Funeral Grant

Address:

Government Buildings, Ballinalee Road, Longford, Co. Longford, N39 E4EO

Phone number:

043 3340000
0818 927770

Treatment Benefit Section

Address:

Department of Social Protection, St Oliver Plunkett Road, Letterkenny, Co Donegal, F92 T449.

Email:

treatmentenquiries@welfare.ie

Phone number:

0818 300 600

Other contact information

Education and training

Back to School Clothing and Footwear Allowance Section

Website:

www.gov.ie/bscfa

Email:

BSCFA@welfare.ie

Phone number:

071 91 93318
0818 111113

School Meals Section

Address:

School Meals SWA Section, Department of Social Protection, College Road, Co. Sligo

Website:

www.gov.ie/SchoolMealsScheme/

Email:

School.meals@welfare.ie

Phone number:

071 9157100
071 9138625
071 9138626

Working Age Schemes Policy, Back to Education Allowance

Address:

Department of Social Protection, Social Welfare Services, Shannon Lodge, Carrick-on-Shannon, Co. Leitrim, N41 KD81.

Email:

btea_enquiries@welfare.ie

Phone number:

0818 927999
071 9672500

Working Age Schemes Policy, Training Support Grant Scheme

Address:

Working Age Schemes Policy, Training Support Grant Scheme, Department of Social Protection, Shannon Lodge, Carrick-on-Shannon, Co. Leitrim, N41 KD81.

Email:

TSGenquiries@welfare.ie

Phone number:

0818 927999
071 9672500

Other contact information

Intreo Centre and Social Welfare Branch Office contact information

Older people and pensions

EU Pension Section

Address:

EU Pensions Section, Department of Social Protection, College Road, Sligo, Co. Sligo, F91 T384

Website:

www.gov.ie/dsp

Email:

state.con@welfare.ie

Phone number:

071 9157100

Disablement Benefit Section

Address:

Social Welfare Services Office, Government Buildings, Ballinalee Road, Longford, Co. Longford, N39 E4E0

Email:

WorkRelatedDisablementBenefit@welfare.ie

Phone number:

+35343 3340000
0818 927770

Free Travel Section

Address:

Social Welfare Services, Department of Social Protection, College Road, Sligo, Co. Sligo, F91 T384

Website:

www.gov.ie/freetravel/

Email:

freetravelqueries@welfare.ie

Phone number:

0818 200 400
(071) 915 7100

Invalidity Pension Claims Section

Address:

Social Welfare Services, Government Buildings, Ballinalee Road, Longford, Co. Longford, N39 E4E0

Email:

Invgenenq@welfare.ie

Phone number:

043 3340000
0818 927770

State Pension (Contributory) Section

Address:

Social Welfare Services, Department of Social Protection, College Road, Sligo, Co. Sligo, F91 T384

Website:

www.gov.ie/SPC

Email:

state.con@welfare.ie

Phone number:

071 9157100
0818 200400

State Pension (Non-contributory) Section

Address:

Department of Social Protection, College Road, Sligo, Co. Sligo, F91 T384.

Website:

www.gov.ie/SPNC

Email:

State.NonCon@welfare.ie

Phone number:

071 9157100
0818 200400

Widow’s, Widower’s or Surviving Civil Partner’s (Contributory) Pension Section

Address:

Department of Social Protection, College Road, Sligo, Co Sligo, F91 T384

Email:

widows.con@welfare.ie

Phone number:

071 9157100
0818 200400

Widow’s, Widower’s or Surviving Civil Partner’s (Non-Contributory) Pension Section

Address:

Department of Social Protection, College Road, Sligo, Co. Sligo, F91 T384.

Email:

wwscpncp@welfare.ie

Phone number:

+353 71 9157100
0818 200400

Other contact information

Intreo Centre and Social Welfare Branch Office contact information

Homes

Household Benefits Package Section

Address:

Department of Social Protection, College Road, Sligo, Co. Sligo, F91 T384

Email:

householdbenefits@welfare.ie

Phone number:

0818 200 400
+353 719 157 100

Household Benefits Section (Fuel Allowance)

Address:

Department of Social Protection, College Road, Co Sligo, F91 T384

Email:

NationalFuelscheme@welfare.ie

Phone number:

071 9157100
0818 200400

Rent Allowance Section

Address:

Social Welfare Services, Government Buildings, Ballinalee Road, Longford, Co. Longford, N39 E4E0.

Other contact information

Intreo Centre and Social Welfare Branch Office contact information

PSC, PPSN and Online Services

Client Identity Services

Address:

Department of Social Protection, Shannon Lodge, Carrick-on-Shannon, Co Leitrim, N41 KD81

Phone number:

071 9672616
0818 927999

MyWelfare

Website:

www.mywelfare.ie

Email:

support@MyWelfare.ie

Phone number:

0818 625625

PPSN Applications

Address:

PPSN Applications, CIS Registration, Department of Social Protection, Shannon Lodge, Carrick on Shannon, Co. Leitrim, N41 KD81.

Email:

PPSN@welfare.ie

D'Olier House Public Service Card (PSC) & PPSN Centre

Address:

D’Olier House, D’Olier Street, Dublin 2, D02 A370

Website:

www.gov.ie/dsp

Email:

DOlierPPSN@welfare.ie
PSCDOlierHse@welfare.ie

Phone number:

01 7040520

Map:

View location on map

Opening hours:

Monday

10am - 4pm (By appointment only)

Tuesday

10am - 4pm (By appointment only)

Wednesday

10am - 4pm (By appointment only)

Thursday

10am - 4pm (By appointment only)

Friday

10am - 4pm (By appointment only)

Summary:

PPSN applications, under 18’s only - by email provided

Public Services Card Helpdesk

Phone number:

0818 837000

Report Suspected Social Welfare Fraud

Address:

Central Control Division, Shannon Lodge, Carrick-on-Shannon, Co Leitrim, N41 KD81.

Website:

www.gov.ie/reportsocialwelfarefraud

Email:

reportfraud@welfare.ie

Phone number:

0818 927999
01 7043000
071 9672648

Other contact information

Other Services

Accounts Payable Unit

Address:

Department of Social Protection, Government Buildings, St. Alphonsus Road, Dundalk, Co. Louth , A91 PP5W.

Phone number:

042 9392716
042 6823589
042 9392734
042 9392735
042 9392736

Central Control Division

Address:

Department of Social Protection, Shannon Lodge, Carrick-on-Shannon, Co Leitrim, N41 KD81.

Phone number:

01 6732123
071 9672648
0818 927999

Client Eligibility Services - Waterford

Address:

Department of Social Protection, Social Welfare Services Office, Cork Road , Waterford, Co Waterford, X91 EH04

Website:

www.gov.ie/intreo.

Phone number:

01 4715898
0818 690690

Client Eligibility Services - Buncrana

Address:

Department of Social Protection, McCarter's Road, Buncrana, Donegal, Co. Donegal, F93 CH79

Email:

CSTGeneralQueries@welfare.ie

Phone number:

01 4715898
0818 690690

Compliance Section

Address:

Client Identity Services, Department of Social Protection, Shannon Lodge, Carrick-on-Shannon, Co Leitrim, N41 KD81

Email:

registerofusers@welfare.ie

Phone number:

071 9672338

Data Protection Unit

Address:

Department of Social Protection, Goldsmith House, Pearse Street , Dublin 2

Email:

DPO@Welfare.ie

Department of Social Protection - Leitrim

Address:

Department of Social Protection, Shannon Lodge, Carrick-on-Shannon, Co. Leitrim, N41 KD81.

Phone number:

071 9672616
+ 353 71 9672616
0818 927999

Department of Social Protection - Longford

Address:

Social Welfare Services, Ballinalee Road , Longford , N39 E4E0

Department of Social Protection - Sligo

Address:

Social Welfare Services, College Road , Sligo , F91 T384

Phone number:

071 9157100
0818 200400

Facilities Management Unit

Address:

Department of Social Protection, Floor 1, Áras Mhic Dhiarmada, 1 Store Street, Dublin 1, D01 WY03.

Phone number:

(01) 7043563

FEAD Managing Authority Ireland

Address:

Department of Social Protection, Social Welfare Services Office, College Road, Sligo, Co. Sligo, F91 T384.

Email:

FEAD@welfare.ie

Map:

View location on map

Freedom of Information Unit

Address:

Social Welfare Services Office, Shannon Lodge , Carrick-on-Shannon, Co Leitrim

Email:

foi@welfare.ie

Phone number:

(071) 9672544
(071) 9672547

General Register Office

Address:

Government Offices, Convent Road, Co Roscommon, F42 VX53.

Website:

www.gov.ie/gro

Email:

gro@welfare.ie

Phone number:

+353 90 6632900

Fax:

+353 90 6632999

Map:

View location on map

Opening hours:

Monday

10am - 1pm

Tuesday

10am - 1pm

Wednesday

10am - 1pm

Thursday

10am - 1pm

Friday

10am - 1pm

General Register Office Research Facility

Address:

Civil Registration Service, General Register Office, Werburgh Street, Dublin 8, D08 E277

Website:

www.gov.ie/GRO

Email:

GROResearchRoom@welfare.ie

Phone number:

090 6632900

Map:

View location on map

International Records Section

Address:

Department of Social Protection, McCarter's Road, Ardaravan, Buncrana, Co. Donegal, F93 CH79.

Email:

EUGeneralQueries@welfare.ie

Phone number:

01 4715898
0818 690690

Magdalen Commission Scheme

Address:

Restorative Justice Scheme, Department of Justice and Equality, Montague Court, 7-11 Montague Street, Dublin 2, D02 FT96

Email:

RJscheme@justice.ie

Phone number:

01 476 8660

Minister's Office

Address:

Department of Social Protection, Áras Mhic Dhiarmada, Store Street, Dublin 1, D01 WY03

Website:

www.gov.ie/welfareandwork/

Email:

press.office@welfare.ie

Phone number:

01 704 3000

Map:

View location on map

National Phone Line for Community Welfare Services

Phone number:

0818 607080

Press Office - Media Enquiries Only (Including Out of Hours)

Address:

Áras Mhic Dhiarmada, 1 Store Street, Dublin 1, D01 WY03

Website:

www.gov.ie/dsp/

Email:

press.office@welfare.ie

Phone number:

01 704 3860
01 704 3184

Map:

View location on map

Records Section

Address:

Department of Social Protection, McCarter's Road, Buncrana, Donegal, Co. Donegal, F93 CH79

Phone number:

01 4715898
0818 690690

Regional Support Unit

Address:

Gandon House, Amiens Street, Dublin 1, D01 A361

Safeguarding Unit

Address:

Safeguarding Unit, Department of Social Protection, College Road, Sligo, Co. Sligo, F91 T384.

Email:

SafeGuarding@welfare.ie

Phone number:

00353 71 919 3259

SARS (Subject Access Request) Unit

Address:

Department of Social Protection, SARS Unit, Shannon Lodge, Carrick-on-Shannon, Co. Leitrim, N41 KD81.

Email:

SARS@welfare.ie

Social Inclusion Division

Address:

Department of Social Protection , Goldsmith House, Pearse Street , Dublin 2 , D02 YY17

Email:

social.inclusion@welfare.ie

Social Welfare Appeals Office

Address:

Social Welfare Appeals Office, D'Olier House, D'Olier Street, Dublin 2, D02 XY31.

Website:

www.gov.ie/socialwelfareappealsoffice

Email:

swappeals@welfare.ie

Phone number:

0818 747434
01 6732800

Map:

View location on map

Social Welfare Services (Freepost)

Address:

FREE POST, Social Welfare Services, P.O Box 1650, Dublin 1.

Social Welfare Services Office (Donegal)

Address:

St Oliver Plunkett Road, Letterkenny, Co Donegal

Social Welfare Services Office (Longford)

Address:

Department of Social Protection, Government Buildings, Ballinalee Road, Co Longford

Phone number:

(043) 334 0000

Social Welfare Services (Sligo)

Address:

Department of Social Protection, College Road, Co Sligo

Phone number:

071 9157100
0818 200400

Statistics and Business Intelligence Unit

Address:

Department of Social Protection, Goldsmith House, Pearse Street, Dublin 2, D02 YY17.

Email:

statsunit@welfare.ie

The National Processing Team

Address:

Department of Social Protection, PO Box 1330, Dublin 15.

The Secretary General

Address:

Department of Social Protection, Áras Mhic Dhiarmada, Store Street, Dublin 1, D01 WY03.

Email:

secretary.general@welfare.ie

Fax:

(01) 7043721

The Secretary of the Social Welfare Tribunal

Address:

Department of Social Protection, RSU, Floor 4, Gandon House, Amiens Street, Dublin 1, D01 A361.

Phone number:

(01) 704 3536

Other contact information

Intreo Centre and Social Welfare Branch Office contact information