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Consultation

Consultation on the Government Digital Wallet

Consultation is closed


The objective of this consultation was to invite feedback from stakeholders, industry experts and the wider public on the Government Digital Wallet. The consultation period is now complete and submissions are no longer being accepted.

Background

The Department of Public Expenditure, Infrastructure, Public Service Reform and Digitalisation is responsible for technical development of the Digital Wallet.

The Government Digital Wallet is a core component of Ireland’s emerging digital public infrastructure as part of the Digital Public Service Plan 2030. As a building block, it will facilitate the digitalisation of public services by providing people with a secure, convenient way to store and use verified digital credentials through a mobile application linked to their MyGovID account.

The Government Digital Wallet provides a safe, reliable and private means of storing and sharing important digital documents when accessing supports and services.

None of your personal data will be tracked or recorded by the government. You are the only person who will see your personal data, which is stored securely on your mobile phone.

The eIDAS Regulation

New EU legislation requires every EU member state to introduce a secure digital identity wallet. Digital wallets are already in use in some other jurisdictions and can contain different forms of documents, like a driving licence.

The Government Digital Wallet must meet EU technical, security, interoperability and certification requirements and while its issuance is voluntary for citizens, it is mandatory for the State to provide.

The Department of Culture, Communications and Sport has responsibility for implementing Regulation (EU) 910/2014 amended by (EU) 2024/1183 known collectively as eIDAS 2 that requires a European Digital Identity (EUDI) wallet. It should be available in each member state, so citizens can use it to authenticate themselves, store personal credentials, share verified information across borders and sign with legal validity.

The Department of Social Protection is the owner of the MyGovID identity scheme, which provides a safe and proven route to securely access the wallet in a way that will satisfy all relevant requirements under the eIDAS 2 Regulation.

Mandatory acceptance by public bodies is due to commence by the end of 2026 and by private service providers that conduct strong customer authentication (for example, banks and payment service providers) by the end of 2027.

Other private service providers may choose to support EUDI wallets for access to their services and sharing personal credentials.

Work is ongoing to implement the eIDAS 2 legislation and establish the necessary governance and regulatory oversight for issuance of an EUDI Wallet in Ireland.

When officially launched to the public, the wallet is expected to support a broad range of digital documents across sectors such as travel, education, health and banking amongst others. This will streamline how individuals access public services and facilitate greater integration of services across government.

The introduction of such functionality will depend on the inclusion of the necessary legal provisions in national legislation, particularly the upcoming eIDAS legislation, led by the Department of Culture, Communications and Sport.

Consultation

The consultation enabled engagement with the public to understand their expectations and preferences for the Government Digital Wallet. Feedback was collected to inform both the technical development and legislative work and prioritisation when developing the Digital Wallet app. Testing will take place as the programme advances.

This is about better public services: The Government Digital Wallet is based on an EU-wide initiative designed to improve how people interact with and use services in a way that is accessible.

This is about user control: The Government Digital Wallet will let you request, store and share important information about you in a safe way that is fully under your control.

This is about making life simpler: The Government Digital Wallet is a service that provides you with a way to store your official documents digitally and submit them easily when accessing supports and services.

Thank you for sharing your views

Big life events such as having a baby or the death of a loved one can be very busy and emotionally demanding. Navigating administrative procedures should be as easy as possible so that people can concentrate on what matters most to them.

We want to build a Government Digital Wallet that people trust and value. We are committed to building a Government Digital Wallet that people trust and value. The insights gathered during the consultation will support the development of the programme, the drafting of legislation and its rollout.

Public consultation – survey

The public consultation has now concluded. Alongside a targeted online consultation with stakeholder organisations, members of the public shared their perspectives. We appreciate all contributions received.

The survey is now closed. Thank you to everyone who provided feedback about the Government Digital Wallet.

Share your views (general public) | Gov.ie

Targeted stakeholder consultation

Workshops with key stakeholder bodies took place as part of this targeted consultation and explored areas including:

  • accessibility and disability
  • older people and digital inclusion
  • children and young people
  • data governance and privacy
  • technology, digital rights and civil society
  • open government and transparency

Pilot testing

Finally, testing is critical to supporting the development of the Government Digital Wallet programme. It will educate the public and other stakeholders on the value, safety and workings of the wallet. It will also give people an opportunity to contribute to the final design and the prioritisation of future credentials. Testing will help stress-test the infrastructure and the support mechanisms for the Digital Wallet. Testing has not yet commenced. Further details in relation to testing and opportunities for engagement is available at the Government Digital Wallet campaign page, linked below.

More information about testing is available here.

Closing date

The closing date for responses via the relevant share your views form was 24 June 2026.

Further information

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