Organisation information
Higher Education Payroll Shared Services (HEPSS)
Published on
Last updated on
Education Shared Business Services (ESBS), is a business unit in the Department of Education’s Major Operations Division. The ESBS Centre was established to host some of the Shared Service operations to be provided directly by the department under its Shared Services Plan. Higher Education Payroll Shared Services (HEPSS) is part of ESBS.
Shared services generally relate to the consolidation of administrative functions such as Payroll, HR, Finance and IT. The goals of a shared services delivery model include helping facilitate process efficiency, generate cost savings and consolidate back-office activity to allow organisations to focus limited resources on activities that support their core organisational goals.
The HEPSS Business case was approved by the Project Board in November 2023 and by the Peer Review Group (OGCIO) in December 2023 following a Proof of Concept Phase.
The following Institutes have now transitioned to HEPSS:
- South East Technological University (SETU), Waterford Campus - SETU Waterford went live in October 2020
- Marino Institute of Education (MIE)
- University of Limerick (UL)
- The Royal Irish Academy (RIA)
- The Royal Irish Academy of Music (RIAM)
- The National College of Art and Design (NCAD)
A further two HEIs are scheduled for transition to payroll shared services in 2024. The HEPSS team are also working with the Technological Universities on merging their HR and Payroll systems as part of their transition to payroll shared services.
HEPSS is operated by the Education Shared Business Services (ESBS) in the Department of Education. As part of the service offered by HEPSS there is a Helpdesk Team who will assist with your Payroll Related Queries.
Any queries related to your payslip can be directed to the HEPSS team at: HEPSS_Helpdesk@esbs.gov.ie
HR related queries (salary, contracts, leave) continue to be managed at local HR level.
Business opening hours for email queries are Monday to Friday between 9am and 5pm.
Note: Emails received outside of office hours will be collected and actioned the next working day.
The HEPSS Phone lines are open every Thursday between 9am and 5pm should you wish to contact a member of the Helpdesk Team directly.
The phone number is 01-8896628.
HEPSS Payroll - Payslip Explained: Higher Education Payroll Shared Services
March 2024
Download link for
Download
View the file
View
HEPSS Payroll - Third Party Deductions at Source: Higher Education Payroll Shared Services (July 2022)
Download link for
Download