Department of Health Social Media Policy
From Department of Health
Published on
Last updated on
From Department of Health
Published on
Last updated on
The Department of Health social media channels enable the sharing of news, updates, and health information to the public. This policy outlines the social media platforms that the Department of Health currently uses, what you can expect on each of them, and how the Department of Health interacts with members of the public on these platforms.
The Department of Health social media channels allow us to connect with followers in a timely and efficient manner; to share news and information easily and quickly; and deliver on its commitment of transparency.
Use of social media platforms is not a means of contacting the Department of Health, Minister for Health, Ministers of State, the Chief Medical Officer (CMO) and Chief Nursing Officer (CNO) directly or of submitting press queries.
Contact details for the Department of Health Press Office are here .
At the time of writing, the Department of Health manages X (formally known as Twitter), Facebook, Instagram, LinkedIn, and YouTube accounts.
The Department of Health social media accounts are managed by Department of Health staff who are part of the Press and Communications Unit. Posts will only be published by staff of the Department of Health.
When following our social media accounts, you can expect information covering some or all of the following:
We follow other Government Departments and Agencies, Ministers and Ministers of State, International Governmental organisations, news organisations and other bodies relevant to our function.
Following us on social media platforms will not automatically result in us following you back.
Social media platforms may occasionally be unavailable, and we accept no responsibility for lack of service due to such downtime.
We update and monitor our social media accounts during normal office hours Monday to Friday. We may also update and monitor the accounts outside of these hours at our own discretion.
It is not possible for us to reply individually to messages we receive via our social media accounts.
The best means of communicating a media query is via the Department of Health Press Office email: press_office@health.gov.ie
Please do not include personal/private information in your comments, posts, tweets or messages to us.
Abusive or spam tweets or comments may result in followers being blocked and reported directly to the platform complaints section.
While we welcome comments and participation on our social media channels, we do not accept responsibility for the content of any comment and reserve the right to remove comments that:
For serious and/or persistent breaches of the moderation policy, we reserve the right to prevent users from posting further comments.
Comments are generally disabled on the Department of Health YouTube page. We reserve the right, however, to allow comments on occasion. Comments posted on videos are the views of individuals and do not represent the views of the Department of Health. We do not accept responsibility for the content of any comment and reserve the right to remove comments that:
From our social media channels, we frequently retweet/like/share the content of other Government Departments and Government Agencies as well as content from the accounts of the Taoiseach, other Cabinet members, and the CMO and CNO.
Likes, retweets or shares are not an endorsement.