Mrs McCrum is currently Deputy Secretary in the Department of Employment Affairs and Social Protection. Prior to that she was the Director General and Accounting Officer in the Office of the Ombudsman, Offices of the Information Commissioner and Commissioner for Environmental Information, Standards in Public Office Commission, Referendum Commission and Commission for Public Service Appointments. She also held the position of Deputy Financial Services Ombudsman. The majority of her career was in financial services in London and Dublin. She lives in North Co Dublin, married to Maurice with two children, Cameron and Freya.