Publication
Review of Nursing Homes Complaints Policies - October 2022
From Department of Health
Published on
Last updated on
From Department of Health
Published on
Last updated on
The Older Persons Policy Development Unit of the Department of Health commissioned Crowe to undertake a review of nursing homes complaints policies in Ireland and internationally to inform policy developments in respect of non-clinical complaints policies in nursing homes. The Older Persons Policy Development Unit sits within the Social Care Division and is overseeing a range of policy and legislative reforms relating to recommendations from the COVID-19 Nursing Homes Expert Panel Report.