The Humanitarian Assistance Scheme provides financial assistance to households who are not able to meet costs for essential needs immediately following flooding or severe weather events.
It is designed to alleviate hardship rather than provide full compensation for damage.
The scheme is activated by the Department in response to a severe weather event and is administered by the Community Welfare Service.
The following are covered under the scheme:
emergency income support payments
damage to your home and its essential contents, such as carpets, flooring, furniture, household appliances and bedding
structural damage may also be considered
The following are not covered under the scheme:
losses covered by an insurance policy
loss of items deemed to be inessential or luxury items
commercial and business losses
loss or damage to private rented accommodation or local authority accommodation
How to qualify
Payments are subject to an income test which determines your household’s ability to meet the costs of restoring your home to a habitable condition. All household income will be considered.
Rate of payment
Levels of payment will depend on the relative severity of damage experienced and your ability to meet these costs.
You can contact the Community Welfare Service at your local office
An application form is available to download here or from your local office
Humanitarian Assistance Towards Flood Damage
This form is used to provide income tested financial assistance to eligible households who have suffered major flood damage to their homes. The scheme is intended to provide emergency financial assistance to households who are not in a position to meet costs for essential needs in the period immediately following flooding.