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How to appeal a decision about your social welfare claim
From Social Welfare Appeals Office
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If you made an application for any of the schemes on this list, you can make an appeal to the Social Welfare Appeals Office.
The following schemes on this list are not appealable.
To make an appeal, print and fill out the form below and email it to swappeals@welfare.ie or post it, if necessary, to the address below.
You should state your name, your address and your Personal Public Service (PPS) number and enclose:
- a copy of the decision you are appealing
- a statement of the reasons why you are unhappy with the department's decision
- any relevant evidence that you think may support your appeal
Important: If you want any information or copies of documents that the department used in reaching the decision, contact the relevant scheme area of the Department of Social Protection. This is to let them know that you need the information to make an appeal.
The Social Welfare Appeals Office operates independently of the Department of Social Protection. It aims to provide an independent, accessible and fair appeals service with regard to entitlement to social welfare payments and to deliver that service in a prompt and courteous manner.
There is no charge for making an appeal.
Appeals must be submitted within 21 days of the decision of the Deciding Officer or Designated Person. If you don't appeal before this deadline, it may result in your appeal not being accepted.
For this reason you should submit your appeal as quickly as possible and at a minimum within the 21 day timeframe, even if you need more time to gather your supporting evidence or to seek legal advice in finalising the reason for your appeal. When submitting your appeal, you can advise that you intend to send further evidence in support of your appeal as soon as possible.
If you want more information about the appeals process, follow this link.
Social Welfare Appeals Office
Address:
Social Welfare Appeals Office, D'Olier House, D'Olier Street
, Dublin
, D02 XY31
Email:
Phone number:
Map:
Opening hours:
Monday
9.15am - 5pm
Tuesday
9.15am - 5pm
Wednesday
9.15am - 5pm
Thursday
9.15am - 5pm
Friday
9.15am - 5pm
