Organisation information
Customer Service
From Department of the Environment, Climate and Communications
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Last updated
We aim to provide a professional, high quality service to all our customers. We have updated our Customer Service Charter 2018-2020 . The charter sets out the standards of service you should expect to receive from us. If you have any comments or suggestions on any aspect of our services, please contact our customer service helpdesk .
We also provide more information on complaints and appeals procedures and details of our policy on stakeholder engagement .
